My wife was trying to encrypt a folder to send and it was grayed out. She followed a few steps she found online to change this and now her computer won't boot up. Safe mode also isn't working. Any ideas? (steps she did are below)
- Press Windows Key + R and enter services.msc. Now press Enter or click OK.
- When the Services window opens, locate Encrypting File System (EFS) and double-click it to open its properties.
- Set the Startup type to Automatic and click Apply and OK to save changes
- After doing that, restart your PC and check if the problem is resolved.