- Jan 29, 2019
- 6
- 0
- 4,510
To make it clear: The computer does not turn on. The CPU fans don't spin, the PSU's fans don't spin, the computer makes no noise, the monitor gets no image. All I see is the orange leds of the mobo on. Press the power button and nothing happens.
So, this one is a bit of a long story.
On April 2018, I bought a few new parts.
An Asus Prime B350M-K for AMD4 mobo
A Ryzen 3 2200g
2 memory sticks of 4 GB
I isntalled them with my previous setup which included:
Power Supply Corsair GS700
Geforce GTX 970
Barracuda 1TB HDD
I installed it and it worked fine for 5 months. On September, I went to sleep after turning it off normally. When I woke next morning and tried to turn it on, it would show no reaction to having the power button pressed. I tried a couple more times.
I turned it to the side and opened it up. I saw that the MOBO leds were turned on, so the mobo was receiving energy from the PSU at least, but when I pressed the power button, it would make no noise, the cpu fans wouldn't spin, the PSU fan wouldn't spin, the monitor wasn't getting any image. It was dead.
What I did:
- Checked the electrical slot. It was working fine.
- Tired unplugging the PSU, holding the power button down for 30 seconds and turning it on again
- Dismantle the set up, clean everything and put it back on
- Double checked the components and cables to make sure it was all in place properly
- Changed the PSU cable
Nothing worked. So I took more extreme measures.
- Tried turning it on with only the bare minimum connected (PSU, CPU, HDD, Mobo, Memories)
- Tested with another PSU that was working in my friend's computer
- Tried switching the power and reset buttons
- Tried another tower
Nothing worked. I figured it had to be either the mobo or the cpu since I ruled out the power supply, the electrical outlet and the tower right? So I rang up the warranty and sent it to them.
They claimed that it worked fine on their tests and sent it back. I got it back, set it up and it worked! I didn't think much about it and kept using it normally. About a month later, the same thing happend.
Turned it off for the night, tried to use it the next day and it didn't work. Same exact problem. I went through the same steps, I even went a step further and replaced the Motherboard/CPU with an old Motherboard/CPU set I had stored and IT TURNED ON JUST FINE. So I concluded that it had to be a motherboard/cpu problem right? I made a video showing that a different motherboard/CPU can turn on with my set up just fine.
I took it to a PC shop for an analysis. They concluded the problem was on the motherboard.
I sent it back to the warranty with the video and the Shop's analysis, they claimed it was fine and sent it back.
Only this time, it didn't work when it came back. Same issue. I took it to the shop again and when we tried turning it on there, it worked.
Took it back home, didn't work. Figured it was some sort of coincidence, so I took it to the shop again and it worked just fine. Plug and turn it on.
So apparently it would work on the shop but not in my home. Mind, I tried going to another rooms. Hell, I tried turning it on in the room that has another computer, which works just fine, and it didn't work there either.
I took it to a friend's place and it didn't work right out of the bat there either, but we left it on with a mini-fan turned on it for about 30 minutes while we went out to eat, when we came back and pressed the power button, it worked.
I took it back home, tried to get it to work again and it didn't. Now I am here. 4 months later, still facing this problem and I am not even sure what could possibly be the issue at this point.
So, this one is a bit of a long story.
On April 2018, I bought a few new parts.
An Asus Prime B350M-K for AMD4 mobo
A Ryzen 3 2200g
2 memory sticks of 4 GB
I isntalled them with my previous setup which included:
Power Supply Corsair GS700
Geforce GTX 970
Barracuda 1TB HDD
I installed it and it worked fine for 5 months. On September, I went to sleep after turning it off normally. When I woke next morning and tried to turn it on, it would show no reaction to having the power button pressed. I tried a couple more times.
I turned it to the side and opened it up. I saw that the MOBO leds were turned on, so the mobo was receiving energy from the PSU at least, but when I pressed the power button, it would make no noise, the cpu fans wouldn't spin, the PSU fan wouldn't spin, the monitor wasn't getting any image. It was dead.
What I did:
- Checked the electrical slot. It was working fine.
- Tired unplugging the PSU, holding the power button down for 30 seconds and turning it on again
- Dismantle the set up, clean everything and put it back on
- Double checked the components and cables to make sure it was all in place properly
- Changed the PSU cable
Nothing worked. So I took more extreme measures.
- Tried turning it on with only the bare minimum connected (PSU, CPU, HDD, Mobo, Memories)
- Tested with another PSU that was working in my friend's computer
- Tried switching the power and reset buttons
- Tried another tower
Nothing worked. I figured it had to be either the mobo or the cpu since I ruled out the power supply, the electrical outlet and the tower right? So I rang up the warranty and sent it to them.
They claimed that it worked fine on their tests and sent it back. I got it back, set it up and it worked! I didn't think much about it and kept using it normally. About a month later, the same thing happend.
Turned it off for the night, tried to use it the next day and it didn't work. Same exact problem. I went through the same steps, I even went a step further and replaced the Motherboard/CPU with an old Motherboard/CPU set I had stored and IT TURNED ON JUST FINE. So I concluded that it had to be a motherboard/cpu problem right? I made a video showing that a different motherboard/CPU can turn on with my set up just fine.
I took it to a PC shop for an analysis. They concluded the problem was on the motherboard.
I sent it back to the warranty with the video and the Shop's analysis, they claimed it was fine and sent it back.
Only this time, it didn't work when it came back. Same issue. I took it to the shop again and when we tried turning it on there, it worked.
Took it back home, didn't work. Figured it was some sort of coincidence, so I took it to the shop again and it worked just fine. Plug and turn it on.
So apparently it would work on the shop but not in my home. Mind, I tried going to another rooms. Hell, I tried turning it on in the room that has another computer, which works just fine, and it didn't work there either.
I took it to a friend's place and it didn't work right out of the bat there either, but we left it on with a mini-fan turned on it for about 30 minutes while we went out to eat, when we came back and pressed the power button, it worked.
I took it back home, tried to get it to work again and it didn't. Now I am here. 4 months later, still facing this problem and I am not even sure what could possibly be the issue at this point.
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