Question connected but no internet

cankur007

Reputable
Jul 29, 2016
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4,510
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this problem is not normal
i can connect to the internet if i connect the wan cable directly to the computer

by setting up internet connection in network & sharing center


by inserting username & password for the 1st time & then connecting by the network icon on the task bar of the desktop afterwards (pppoe)


but

if i connect my wan cable to a wifi router ,

then setup the router by same user name password

i am able to connect to wifi via smart phone

but unable to access internet
if i use a lan cable to connect my router with my computer
i have tried


reset the network


uninstall & reinstall the driver

ping test


but the network icon on the bottom right corner of the desktop still shows connected but no internet


can some one help please

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