Hello, I am not even sure this is the right place to share my issue, but at this point I am in total despair. I upgraded my connection to Fiber up from VDSL (50 Mbps -> 100 Mbps) and it looks healthy except, its not. Every 30-45 minutes (sometimes less, sometimes more frequently) my connection suffers from a huge packet loss and it drops for some seconds. Running a CMD looks like this. Sad thing is, my provider service (the most known and trusted provider in Greece) can't find an issue. I've talked to the customer support and they didn't know that CMD is. They even told me not to run this "program" (referring to cmd) 'cause it might be the one causing the problem. The outcome was to change my router and of course the problem persists. I am not an expert, this is not my job at all. All I know is some basic stuff. I really need some help.