I recently upgraded my laptop and am having problems getting a strong consistent wifi signal for it.
The laptop is a Dell latitude E6540 running windows 7 professional x64. It has no issue connecting on a wired signal but if I move only slightly further away from our router and unplug it the connection drops significantly. I have managed to get a signal but did some tests and found the speed was a measly 0.4mb/s down and 0.1mb/s up. Normally from where I was sat I would be getting upwards of 15mbs on both ends. This issue is persistent with my laptop and my brothers laptop. He has a similar issue where he can only connect whilst sat in certain places from around the house. However, both our previous laptops had no issue whatsoever with connecting to the same router. No matter where these laptops were in the house they could get a connection.
I spent the majority of yesterday talking to BT customer support and they played about with the router settings and came to the conclusion that it wasn't the router that was the issue. I changed a few settings on the laptop but had no success. Off the top of my head I think I played around with channel preference and power supply for the wireless card. The BT guys told me it was best to connect to a 2.4ghz channel instead of the 5ghz which the laptop is capable of doing. The channel is now set up as 2.4ghz and I am still having very little success with it.
I was wondering if the laptop had any settings that I could try to edit to gain a stronger, more reliable signal.
Thanks in advance.
The laptop is a Dell latitude E6540 running windows 7 professional x64. It has no issue connecting on a wired signal but if I move only slightly further away from our router and unplug it the connection drops significantly. I have managed to get a signal but did some tests and found the speed was a measly 0.4mb/s down and 0.1mb/s up. Normally from where I was sat I would be getting upwards of 15mbs on both ends. This issue is persistent with my laptop and my brothers laptop. He has a similar issue where he can only connect whilst sat in certain places from around the house. However, both our previous laptops had no issue whatsoever with connecting to the same router. No matter where these laptops were in the house they could get a connection.
I spent the majority of yesterday talking to BT customer support and they played about with the router settings and came to the conclusion that it wasn't the router that was the issue. I changed a few settings on the laptop but had no success. Off the top of my head I think I played around with channel preference and power supply for the wireless card. The BT guys told me it was best to connect to a 2.4ghz channel instead of the 5ghz which the laptop is capable of doing. The channel is now set up as 2.4ghz and I am still having very little success with it.
I was wondering if the laptop had any settings that I could try to edit to gain a stronger, more reliable signal.
Thanks in advance.
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