Question 'Connection was reset' error

friendlyone20

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Mar 20, 2016
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I'm beyond frustrated right now, and I'm about to just give up on this computer all together and just starting using my phone only.

My Problem
I've been getting the 'Connection has been reset' error for the last week on certain web sites. This is happening on Chrome, Firefox, Edge and Internet Explorer. I'm at a loss. I know it's not Chrome's newest update, because it's happening on all the browser and it's not my internet either because other sites load, it's a few don't without a lot of refreshing and only then do they load. So something is causing them to not load the first times and I have to refresh the pages 10 to 20 times to get it to load.

What I've already tried
Uninstalled and reinstalled Chrome
Changed Proxy Settings
Uninstalled my network adapter driver and it reinstalled the drivers after computer restart
Cleared browser's cache and even reset settings back to default
Checked for viruses and malware, none were found
Flushed DNS
Disconnected and reconnected from my network
Checked sites on my phone they load without problems on my phone
Disabled my extensions on my browser

These updates
KB4532938 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1903 and Windows Server 1903 RTM and Windows 10, version 1909 and Windows Server, version 1909
KB4528760 (OS Builds 18362.592 and 18363.592)
and MSRT (KB890830)

Installed around the same time I started getting this error on the browser, but I don't know think they have anything to do with the error but then I'm not a computer person so I don't know what to believe, I just want this error to go away. Also, it goes away on it's own, then it comes back.

If you need anymore information just let me know.

If I have to, I will do a factory reset of my computer (I don't know if that's going to solve anything since I'm not having any other problems except not being able to connect to certain web sites) but factory reset will be the absolute last resort.

One more thing I want to add
On Chrome, it says 'Connection was reset' or 'This site can’t be reached' but on Firefox and Edge it says 'Secure Connection Failed' and 'Can’t connect securely to this page' respectively. These are site I've been using for the last year or so they aren't sites I've never used before. This problem just came out of nowhere. But the sites do load after multiple refreshes but I shouldn't have to do that. Something's wrong.

 
Last edited:

Ralston18

Titan
Moderator
And the problem is only on your computer - correct?

Make and model information for modem, router, or modem/router combo?

Have you swapped in known working at speed Ethernet cables?

Do you have admin rights to the router? The router's logs (if available and enabled) may be helpful.

Run and post the results of "ipconfig /all" via the Command Prompt.
 

friendlyone20

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Mar 20, 2016
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Yes, the problem is just happening on my computer. It's on my Alienware computer, on my other older computer, the sites are load.

The router says Panoramic on it so my guess is that's the Modem/router model. It's from Cox Communication.

I have not done the cables thing because it's not my internet as a whole, it's just certain sites, but I could give it a try.

How do I get the logs? I'm sure I have admin rights since the Wifi is in my name.

And here is the results of the ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Area-Fifty-One
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Killer E2400 Gigabit Ethernet Controller
Physical Address. . . . . . . . . : F8-CA-B8-32-ED-5D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
Physical Address. . . . . . . . . : 9E-B6-D0-05-6F-8F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #4
Physical Address. . . . . . . . . : AE-B6-D0-05-6F-8F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Killer Wireless-n/a/ac 1535 Wireless Network Adapter
Physical Address. . . . . . . . . : 9C-B6-D0-05-6F-8F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2600:8801:2f00:4ef0::b61a(Preferred)
Lease Obtained. . . . . . . . . . : Tuesday, January 28, 2020 1:23:51 PM
Lease Expires . . . . . . . . . . : Monday, February 3, 2020 9:23:41 PM
IPv6 Address. . . . . . . . . . . : 2600:8801:2f00:4ef0:bc03:492d:1380:58aa(Preferred)
Temporary IPv6 Address. . . . . . : 2600:8801:2f00:4ef0:a105:9c46:695d:624(Preferred)
Link-local IPv6 Address . . . . . : fe80::bc03:492d:1380:58aa%3(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, January 28, 2020 1:23:49 PM
Lease Expires . . . . . . . . . . : Tuesday, February 4, 2020 1:23:49 PM
Default Gateway . . . . . . . . . : fe80::2e7e:81ff:fe06:745c%3
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-23-40-9B-85-F8-CA-B8-32-ED-5D
DNS Servers . . . . . . . . . . . : 68.105.28.11
68.105.29.11
68.105.28.12
NetBIOS over Tcpip. . . . . . . . : Enabled
 

friendlyone20

Reputable
Mar 20, 2016
17
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4,510
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Oh after I typed this, I had a brainstorm and connected my computer to my phone's hotspot. These sites loaded (albeit slowly because my phone's hotspot is garbage) but I saw that they were loading.
 

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