Question Connectivity Issues After Moving Apartments

Feb 17, 2022
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After a recent apartment move, I have started to find many new connectivity issues with my PC. All of my issues have arisen since my move (to clarify, none of these were problems 10 days ago).

Here are my Specs:
MB: MSI Meg X570 Unify
CPU: AMD Ryzen 5 5600x
GPU: Nvidia Geforce RTX 3060
PSU: Corsair RM750x
OS: Windows 10 (edit)

Other specs available on request but I do not think they are relevant for my issues below.

Here are my prominent issues:
USB Connection Issues
I use a Yeti Nano Microphone (which connects via USB-A). Since I have moved apartments, this microphone has stopped functioning on this PC. Windows recognizes the microphone, but no output audio can be sent through. It comes with Logitech GHub Software, but the microphone can function with and without the software installed.
However, the microphone works perfectly fine on my laptop computer.

Bluetooth Connection Issues
I successfully connected my AirPods to my PC via Bluetooth, but quickly realized that it was providing a miserable experience. Both input sound and output audio were pausing for seconds at a time. I’m in close proximity to my PC (within 5 feet). AirPods work fine on my phone + other devices.

Network Issues
(A quick caveat: this issue might be centered around my network provider and apartment complex. I haven’t had time to explore this yet, but adding this problem just in case it provides use)
I have been unable to use the ethernet provided by my apartment complex. My PC does not recognize that an Ethernet cable is plugged into it, even though one is. I do not know much behind the scenes, but I have access to a wall port and was given directions to register my pc's mac address online. Given directions did not provide me with ethernet access.

What's still working properly:
My Steel Series Aerox 3 (which connects via USB-C 2.4 GHz Dongle) has had no problems. Likewise, its USB-A to USB-C charging cable has given me no problems

USB-A connected HyperX keyboard works fine

My Edifier Speakers and wired headphones (both 3.5mm) work nominally.

My Current Thoughts:
This strikes me as potentially a motherboard issue. Am I over-exhausting my usb pins? Did something get damaged in my move? Perhaps some internal wiring got messed up?

What I have tried:
  • Windows Sound Settings are configured correct (aka my input device is set to Yeti Nano)
  • All internal wiring seems to be plugged in correctly (plugging in usb charging cables in each USB port charges my phone)
  • All Drivers are Updated
  • Different Cables for my Yeti Nano do not fix connection
  • Different Usb Ports for my Yeti Nano do not fix connection
Any insight would be welcomed warmly. After this post, I am going to look for some motherboard diagnostic software and will update any potential finds. Finally, I preemptively apologize for posting in the wrong forum if this ends up not being a motherboard issue.
 
Last edited:

dwd999

Honorable
After a recent apartment move, I have started to find many new connectivity issues with my PC. All of my issues have arisen since my move (to clarify, none of these were problems 10 days ago).

Here are my Specs:
MB: MSI Meg X570 Unify
CPU: AMD Ryzen 5 5600x
GPU: Nvidia Geforce RTX 3060
PSU: Corsair RM750x
OS: Windows 10 (edit)

Other specs available on request but I do not think they are relevant for my issues below.

Here are my prominent issues:
USB Connection Issues
I use a Yeti Nano Microphone (which connects via USB-A). Since I have moved apartments, this microphone has stopped functioning on this PC. Windows recognizes the microphone, but no output audio can be sent through. It comes with Logitech GHub Software, but the microphone can function with and without the software installed.
However, the microphone works perfectly fine on my laptop computer.

Bluetooth Connection Issues
I successfully connected my AirPods to my PC via Bluetooth, but quickly realized that it was providing a miserable experience. Both input sound and output audio were pausing for seconds at a time. I’m in close proximity to my PC (within 5 feet). AirPods work fine on my phone + other devices.

Network Issues
(A quick caveat: this issue might be centered around my network provider and apartment complex. I haven’t had time to explore this yet, but adding this problem just in case it provides use)
I have been unable to use the ethernet provided by my apartment complex. My PC does not recognize that an Ethernet cable is plugged into it, even though one is. I do not know much behind the scenes, but I have access to a wall port and was given directions to register my pc's mac address online. Given directions did not provide me with ethernet access.

What's still working properly:
My Steel Series Aerox 3 (which connects via USB-C 2.4 GHz Dongle) has had no problems. Likewise, its USB-A to USB-C charging cable has given me no problems

USB-A connected HyperX keyboard works fine

My Edifier Speakers and wired headphones (both 3.5mm) work nominally.

My Current Thoughts:
This strikes me as potentially a motherboard issue. Am I over-exhausting my usb pins? Did something get damaged in my move? Perhaps some internal wiring got messed up?

What I have tried:
  • Windows Sound Settings are configured correct (aka my input device is set to Yeti Nano)
  • All internal wiring seems to be plugged in correctly (plugging in usb charging cables in each USB port charges my phone)
  • All Drivers are Updated
  • Different Cables for my Yeti Nano do not fix connection
  • Different Usb Ports for my Yeti Nano do not fix connection
Any insight would be welcomed warmly. After this post, I am going to look for some motherboard diagnostic software and will update any potential finds. Finally, I preemptively apologize for posting in the wrong forum if this ends up not being a motherboard issue.
When you moved your computer was there a cooler attached and was the cooler heavy enough that its shifting around during transport may have damaged the cpu mount and motherboard?
 

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