Connectivity Issues through a Cable alternative box.

disgustingnerd

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Aug 26, 2011
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18,510
Hello. I'm writing in regards of some issues my house has been having with internet connection problems. A family member had purchased our grandparents a TVPad, a internet based streaming box, that allows them to use our bandwidth to stream Chinese shows/movies.

Lately it's been lagging profusely despite our 30mb/s speeds. With the box turned off, we're flawless. With the box on, it's lagging.

The videos it streams is at usually around 300kb/s, but I can't seem to figure out why we're lagging this bad with it on.

Can anyone help?
 

disgustingnerd

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Aug 26, 2011
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18,510
I've got cable, yeah, but it's passworded.

The connection isn't bad without the box, though. They tell me that it's still going to have an effect on the connection if the people around me are also cable users, but nothing noticeable.
 

disgustingnerd

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Aug 26, 2011
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Yes. I called support and they said maybe it's running something in the background, but regardless, shouldn't that not have this a noticeable effect on what we're doing?

I don't know how to configure it since it's all in a different language.