Howdy.
So, this is one that's been leaving me stumped for a while, now, and at this rate I'm practically pulling my hair out because it is unbelievably frustrating. Seemingly out of nowhere, with a small selection of games, my computer will seemingly 'lock up', cutting the display output entirely but seemingly leaving the rest of the computer totally fine and operational.
I can still hear audio, I can still hear my inputs changing that audio, and I can even see that Discord continues tracking the active game on my profile if I check it on my phone.
The event viewer logs tell me that dwm.exe fails, and attempts to reboot in an endless loop until I restart, but the strangest part is that it only seems to happen in a small selection of games, and nothing else. So far, that list is:
And just for posterity's sake, a few months ago I had the same exact issue with Final Fantasy XIV, but after restarting I could usually boot it up again and it'd work perfectly fine, so I'm unsure whether or not this is the same issue manifesting in a different way, or a different one with the same general symptoms.
I've done just about everything I can think of, and everything I can find online for similar issues, and nothing seems to fix it. That includes...
Neither Furmark or Superposition benchmarks introduce any issues, even at extreme quality settings, and (so far) it only happens on those two games, leading me to doubt it's strictly a hardware issue, though I suppose anything is possible.
Specific log files can be provided to help if you let me know which ones I should construct. The obvious issue would be hardware, but... infrequency combined with a strong hope that it's something I can actually repair with no money leads me to think otherwise.
As for specific specs...
CPU: Ryzen 5 1600
GPU: GTX 1060 6GB
16 GB of memory
Windows 10 Pro
So, this is one that's been leaving me stumped for a while, now, and at this rate I'm practically pulling my hair out because it is unbelievably frustrating. Seemingly out of nowhere, with a small selection of games, my computer will seemingly 'lock up', cutting the display output entirely but seemingly leaving the rest of the computer totally fine and operational.
I can still hear audio, I can still hear my inputs changing that audio, and I can even see that Discord continues tracking the active game on my profile if I check it on my phone.
The event viewer logs tell me that dwm.exe fails, and attempts to reboot in an endless loop until I restart, but the strangest part is that it only seems to happen in a small selection of games, and nothing else. So far, that list is:
- Elden Ring
- Grand Theft Auto V
And just for posterity's sake, a few months ago I had the same exact issue with Final Fantasy XIV, but after restarting I could usually boot it up again and it'd work perfectly fine, so I'm unsure whether or not this is the same issue manifesting in a different way, or a different one with the same general symptoms.
I've done just about everything I can think of, and everything I can find online for similar issues, and nothing seems to fix it. That includes...
- Complete reinstallation of my graphics drivers, with DDU to keep things as clean as possible.
- Reseating my GPU, memory, and PSU.
- Downgrading my GPU drivers to an earlier version, in case it's an issue introduced by a recent Windows update.
- Reinstalling Windows. Three times. Twice of which were complete reinstalls, retaining absolutely nothing.
Neither Furmark or Superposition benchmarks introduce any issues, even at extreme quality settings, and (so far) it only happens on those two games, leading me to doubt it's strictly a hardware issue, though I suppose anything is possible.
Specific log files can be provided to help if you let me know which ones I should construct. The obvious issue would be hardware, but... infrequency combined with a strong hope that it's something I can actually repair with no money leads me to think otherwise.
As for specific specs...
CPU: Ryzen 5 1600
GPU: GTX 1060 6GB
16 GB of memory
Windows 10 Pro