Question Constant blue screen of death after building pc.

Dec 13, 2019
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So I recently finished building a new pc and after getting everything up and running I've been having constant blue screens of death. I'm not sure what to do so if anyone could help I'd really appreciate it. Here is my current build https://pcpartpicker.com/user/Nic242rules/saved/3jCp8d (Note that the Hard Drive and Disk Drive are from my old pc) Also here are the errors I've been getting: whea_uncorrectable_error , dpc_watchdog_violation , unexpected_kernel_mode_trap
 

Colif

Win 10 Master
Moderator
Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

copy that file to documents
upload the copy from documents to a file sharing web site, and share the link in your thread so we can help fix the problem

Try running this on cpu - https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool
Have you got latest bios for motherboard?
Latest version of INtel management Engine Interface??
Have you run Gigabyte APp Centre on motherboard (it should be in utility page of motherboard site) and see if you have latest drivers?

WHEA = Windows Hardware Error Architecture. Its an error called by CPU but not necessarily caused by it.
It can be caused by heat (unlikely on new PC)
It can be caused by overclocking (both hardware or software) although your CPU can't be overclocked. MSI Afterburner can cause this as it overclocks GPU
It can be caused by any hardware
It can be caused by drivers

The other errors could be caused by drivers.

Dump files will tell us more.
 
Dec 13, 2019
14
0
10
0
Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

copy that file to documents
upload the copy from documents to a file sharing web site, and share the link in your thread so we can help fix the problem

Try running this on cpu - https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool
Have you got latest bios for motherboard?
Latest version of INtel management Engine Interface??
Have you run Gigabyte APp Centre on motherboard (it should be in utility page of motherboard site) and see if you have latest drivers?

WHEA = Windows Hardware Error Architecture. Its an error called by CPU but not necessarily caused by it.
It can be caused by heat (unlikely on new PC)
It can be caused by overclocking (both hardware or software) although your CPU can't be overclocked. MSI Afterburner can cause this as it overclocks GPU
It can be caused by any hardware
It can be caused by drivers

The other errors could be caused by drivers.

Dump files will tell us more.
Here are the minidumps https://drive.google.com/open?id=1dykLVPcVYQJbOAUmcf_Om2e-iK7T0gJM and I wasn't able to run the IPDT. I got this message https://drive.google.com/open?id=1UwehKpAKEu60eYNoRkC3zFjUpFn3UzdT And as for the other questions I did upgrade my bios and drivers in the App Center and when I ran the Intel Management Engine Interface I got this: https://drive.google.com/open?id=1Io7LyuiPmfhGJbKZ6sR0elcu2yDOW3qw
 

Dcopymope

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Aug 13, 2018
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Here are the minidumps https://drive.google.com/open?id=1dykLVPcVYQJbOAUmcf_Om2e-iK7T0gJM and I wasn't able to run the IPDT. I got this message https://drive.google.com/open?id=1UwehKpAKEu60eYNoRkC3zFjUpFn3UzdT And as for the other questions I did upgrade my bios and drivers in the App Center and when I ran the Intel Management Engine Interface I got this: https://drive.google.com/open?id=1Io7LyuiPmfhGJbKZ6sR0elcu2yDOW3qw
Well, I looked at one of your dump files, and it looks like your issue is hardware related. You'll have to run some tests to see which component is giving you fits.
 

Ferimer

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Aug 19, 2011
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Did you reformat your drives as you said you took it from you old one. Ensured that you reinstalled windows properly? Thermal paste was applied properly to CPU ? I would suggest take it apart and rebuilding it and follow some tutorials on youtube and make sure you have 0 static.
 

Ferimer

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It should be included in the build but here is the ram if you're wondering https://www.newegg.com/geil-32gb-288-pin-ddr4-sdram/p/N82E16820158407?Item=N82E16820158407
I think i found your problem. Your MOBO only supports up to DDR4-2666 and you bought DDR$ 3200. It does not support that speed and it may be thinking that it needs to overclock that speed thus the MOBO is running into an issue. try a lower speed Ram and see fit hat helps. either way if you find it to not be that problem you will only get 2600 out of that 3200 any way
 
Dec 13, 2019
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I think i found your problem. Your MOBO only supports up to DDR4-2666 and you bought DDR$ 3200. It does not support that speed and it may be thinking that it needs to overclock that speed thus the MOBO is running into an issue. try a lower speed Ram and see fit hat helps. either way if you find it to not be that problem you will only get 2600 out of that 3200 any way
It's currently running at 2667MHz but it doesn't seem like am able to change the frequency. (Sorry if there's an obvious way to change it. I'm still rather unexperienced with all this)
 

Ferimer

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It's currently running at 2667MHz but it doesn't seem like am able to change the frequency. (Sorry if there's an obvious way to change it. I'm still rather unexperienced with all this)
Yeah the MObo only supports up to that speed, it may be causing an issue but it could be something else. Either way you are never going to get 3200 out of that Ram so i would send it back and try to get a 2600 anyway. If its running at 2667mhz that means its trying to overclock it and it could be causing a crash.
 
Dec 13, 2019
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Yeah the MObo only supports up to that speed, it may be causing an issue but it could be something else. Either way you are never going to get 3200 out of that Ram so i would send it back and try to get a 2600 anyway. If its running at 2667mhz that means its trying to overclock it and it could be causing a crash.
Do you think it may be worth getting a new motherboard that would better support the ram? I was given this motherboard by a friend who didn't want it so I thought I might as well use it for the build considering it was free.
 

Dcopymope

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Aug 13, 2018
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Yeah the MObo only supports up to that speed, it may be causing an issue but it could be something else. Either way you are never going to get 3200 out of that Ram so i would send it back and try to get a 2600 anyway. If its running at 2667mhz that means its trying to overclock it and it could be causing a crash.
Well, this thread should be stapled to the top forever as a notice to all to never trust 'pcpartpicker.com' ever again. It clearly claims that all components are 'compatible' when they clearly aren't.
 
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Dcopymope

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Do you think it may be worth getting a new motherboard that would better support the ram? I was given this motherboard by a friend who didn't want it so I thought I might as well use it for the build considering it was free.
If you have the money, then why not get a better motherboard for the sake of performance? Besides the faster ram, I would also get a motherboard that supports PCI-E 4.0 slots.
 

Ferimer

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You stil m ay need to flash the BIOS if you say it is a used one from a friend. it could be flashed to whatever he had. so you have to flash it to what you have.,
 

Ferimer

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How would I do that if I may ask?
Honestly its just a suggestion and flashing BIOS is very risky. Perhaps there is someone with way more knowledge on that subject than me. I know you need to download a file to a flash drive . Getting used MOBOS is always risky as it may not always be compatible. you could try a new Motherboard that would for sure work with your current CPU but i would see if the ram may be the issue. its worth a shot to try the RAm thing first, if that doesn't solve it then maybe flashing the BIOS and if that doesnt work a new MOBO that will be compatible with all parts you have
 

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