Constant blue screen of death

Oct 23, 2018
5
0
10
Hi guys.

So I have a problem with a constant BSoD on windows 10 with the message critical process died.
First it was rare, like once a week; then it gave me a BSoD after 3,4 minutes of logging into Windows.

Solutions I've tried so far :
- update all drivers
- virus scan
- dezactivate antivirus program
- undo some windows updates
- uninstal most of the programs
- run a RAM and SSD check
- finaly I've reinstaled windows 10

But the problem occured again when downloading with utorrent ; and once when playing total war.
It freezed and then BSoD.

This is what I got from dumb files :
Bug check code: 0x0000003b
caused by : aswSP.sys
address: aswSP.sys+237cc
crash address: ntosknl.exe+198330

I search on internet and found aswSP.sys is from AVAST , but I've uninstaled it before the BSoD.

Do you have an idea of what could cause it ?
 
Solution
best guess is this is your driver (ar9217 in the list)
https://www.ath-drivers.eu/atheros-wireless-drivers.html

the driver looks older than the one you have so I would not install it. dated june of 2011

------------
there are 3 versions of the device.
version 1 uses Atheros chipset chip= ???
version 2 uses the realtek chipset chip=RTL8188EUS
version 3 uses the realtek chipset
https://wikidevi.com/wiki/TP-LINK_TL-WN722N_v2

you have version 1 but most likely tried to install version 2 or 3 drivers which is the wrong chipset.
I think this is the version 1
https://wikidevi.com/wiki/TP-LINK_TL-WN722N_v1.x
Atheros AR9002U
or Atheros AR9271L

gardenman

Splendid
Moderator
Hi, I ran the dump file through the debugger and got the following information: https://pste.eu/p/ythd.html

File: dumb file.dmp (Oct 22 2018 - 15:59:44)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)]
Probably caused by: ntkrnlmp.exe (Process: Registry)
Uptime: 0 Day(s), 0 Hour(s), 45 Min(s), and 29 Sec(s)

Motherboard: https://www.asrock.com/mb/Intel/Z87%20Extreme3/

Avast was still installed when this dump file was created. There are numerous Avast drivers on the system. However, aswSP.sys was not named as a reason for the crash. If an Avast driver is still causing a crash *after* you've uninstalled Avast then it wasn't fully removed. Try using the Avast full removal tool from here: https://support.avast.com/en-us/article/Uninstall-Antivirus-Utility

The dump file says you are using 4 RAM modules. 2 are the same, the other 2 are different. Is that true?
2048MB - 1333MHz - Kingston - 99U5402-048.A00LF
2048MB - 1333MHz - Kingston - 99U5402-048.A00LF
2048MB - 1333MHz - 1388 - TMS2GB364D081169KN
2048MB - 1333MHz - Kingston - 9905403-174.A00LF
 
Oct 23, 2018
5
0
10



Thanks for the feedback - Yes I have the RAM modules listed above .
I will first uninstall Avast with the tool you gave me ;
If I still have the problem after that ,then I will check the RAM modules one by one to see if they are causing the problem.
 

Colif

Win 11 Master
Moderator
try taking out the last 2 ram modules 1st and see if that makes any difference (only as they don't match 1st two). Depends of course if the removal tool doesn't fix the bsod.

what make WIFI card do you have? Might want to see if newer drivers as ones you using are from 2013.
IObit software can cause problems as well.
 
this driver is bad news, this old driver likely has bugs that will mess up streaming software and antivirus software. Since it is a usb device, any bugs in the bios or the usb drivers will also cause it to fail. generally, you would update the bios from the motherboard vendors website, then update the cpu chipset drivers and any other usb drivers from the motherboard website. Then try to find a update for the actual USB wireless driver if you can. Qualcomm does not provide drivers to endusers you have to get them from the vendor of the hardware device. (or from a collection site like https://www.ath-drivers.eu/ you would have to find the vendor name of the device, google the device name with the word chipset to find the chipset then look for the chipset number and find the driver. not fun)

May 14 2013
athuw8x.sys
Qualcomm Atheros USB Wireless LAN (UB91/UB93/UB94) Network Adapter driver
 
Oct 23, 2018
5
0
10
The wifi card is a TP-link TL-WN722N . There are new drivers for it but for some reason I cant instal them (it wont recognise the card) .
I will check to see if I get blue screen after I uninstal the drivers.
I instaled the IObit after getting the BSoD so I don't think this is the cause.
I'll try your suggestions and come back with an answer .
 
best guess is this is your driver (ar9217 in the list)
https://www.ath-drivers.eu/atheros-wireless-drivers.html

the driver looks older than the one you have so I would not install it. dated june of 2011

------------
there are 3 versions of the device.
version 1 uses Atheros chipset chip= ???
version 2 uses the realtek chipset chip=RTL8188EUS
version 3 uses the realtek chipset
https://wikidevi.com/wiki/TP-LINK_TL-WN722N_v2

you have version 1 but most likely tried to install version 2 or 3 drivers which is the wrong chipset.
I think this is the version 1
https://wikidevi.com/wiki/TP-LINK_TL-WN722N_v1.x
Atheros AR9002U
or Atheros AR9271L



 
Solution
Oct 23, 2018
5
0
10



I think it was that driver. I updated it and now I dont have the problem anymore ;) ..Thank you all guys ;)