[SOLVED] CONSTANT Blue screens/random crashes

Dec 24, 2019
9
0
10
So basically after I built a new pc few days ago it would start blue screening when I would turn it on only at the beginning of the day but work perfectly normal after that. This would would happen for a few days but recently it would just turn off with no blue screen and sometimes with a blue screen. It also started doing this more often. I used a program to see the details of the crashes and I may have found the issue but not sure how to resolve. All drivers are up to date including windows 10
From what I'm aware it can be either software or hardware issues. Any help would be apreciated!

Specs
CPU: Ryzen 5 3600
GFX: RX 5700 Red Dragon
Motherboard: B450 Max
RAM: Corsair Vengeance RGB PRO 16GB (2x8GB)
PSU: Seasonic FOCUS GX-550
Storage: Samsung 970 EVO SSD 500GB

Reports
View: https://i.imgur.com/0ukySDG.png

View: https://i.imgur.com/OUNbU5E.png

View: https://i.imgur.com/88371QU.png

View: https://i.imgur.com/7kQrbjc.png
 
Last edited:
Solution
Hi, I ran the dump files through the debugger and got the following information: https://pastebin.com/nuVp7bvG
File information:122419-5031-01.dmp (Dec 25 2019 - 02:42:06)
Bugcheck:VIDEO_SCHEDULER_INTERNAL_ERROR (119)
Driver warnings:*** WARNING: Unable to verify timestamp for atikmpag.sys
*** WARNING: Unable to verify timestamp for atikmdag.sys
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 8 Hour(s), 43 Min(s), and 23 Sec(s)

File information:122319-5265-01.dmp (Dec 24 2019 - 00:55:48)
Bugcheck:
...

Colif

Win 11 Master
Moderator
can you go to C:/windows/minidump
copy contents from here to another folder
upload copies from new folder to a file sharing website and show link here.
I will ask a friend to convert them (although this week it might take a while to get an answer)

Have you tried running DDU and reinstalling GPUI drivers? https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/

Watchdog.sys is part of windows so thats just typical of who crashed or bluescreenview, they show you what crashed but very rarely show you what caused it.
 

Colif

Win 11 Master
Moderator
Shortcuts won't work, I knew you wouldn't have permissions to upload from original folder, its why I said to

go to C:/windows/minidump
copy contents from here to another folder
upload copies from new folder to a file sharing website and show link here.

you may need to compress them to upload them
 
Last edited:
Dec 24, 2019
9
0
10
Yeah I get that, but even doing that compressing doesn't work cause you need permission to compress. I've tried numerous times to get full permissions by going through different menus in the folder but it doesnt seem to work
 

Colif

Win 11 Master
Moderator
so even if you copy the dump files to another folder, and then try to upload the copies from this new folder, you still get permissions issues? As that is unusual

you should have full permissions to copies, the originals will be owned by the System user. I would leave those alone
 

gardenman

Splendid
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://pastebin.com/nuVp7bvG
File information:122419-5031-01.dmp (Dec 25 2019 - 02:42:06)
Bugcheck:VIDEO_SCHEDULER_INTERNAL_ERROR (119)
Driver warnings:*** WARNING: Unable to verify timestamp for atikmpag.sys
*** WARNING: Unable to verify timestamp for atikmdag.sys
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 8 Hour(s), 43 Min(s), and 23 Sec(s)

File information:122319-5265-01.dmp (Dec 24 2019 - 00:55:48)
Bugcheck:KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:memory_corruption (Process: csrss.exe)
Uptime:0 Day(s), 10 Hour(s), 19 Min(s), and 09 Sec(s)

File information:122219-4843-01.dmp (Dec 22 2019 - 16:47:45)
Bugcheck:KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:memory_corruption (Process: OpenOSRS.exe)
Uptime:0 Day(s), 5 Hour(s), 07 Min(s), and 31 Sec(s)

File information:122219-4328-01.dmp (Dec 22 2019 - 11:10:54)
Bugcheck:VIDEO_SCHEDULER_INTERNAL_ERROR (119)
Driver warnings:*** WARNING: Unable to verify timestamp for atikmpag.sys
*** WARNING: Unable to verify timestamp for atikmdag.sys
Probably caused by:memory_corruption (Process: System)
Uptime:1 Day(s), 9 Hour(s), 45 Min(s), and 27 Sec(s)

File information:122019-4406-01.dmp (Dec 20 2019 - 05:04:34)
Bugcheck:VIDEO_SCHEDULER_INTERNAL_ERROR (119)
Driver warnings:*** WARNING: Unable to verify timestamp for atikmpag.sys
*** WARNING: Unable to verify timestamp for atikmdag.sys
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 6 Hour(s), 45 Min(s), and 32 Sec(s)
Possible Motherboard page: https://www.msi.com/Motherboard/B450-TOMAHAWK-MAX
There is a BIOS update available for your system (version 3.5). You are using version 3.3. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.
 
Solution