[SOLVED] Constant Blue Screens

[TUBULER_WAVES_BRA]

I built a PC and now Win 10 blue screens randomly. There is nothing that I do consistently to cause the system to fail. When I go into event viewer I have critical error of AppModal-Runtime event id 79 as well as various errors.

I am not sure how to fix it. I could use some help. Please let me know what else you need. Some PC specs are below.

OS Name Microsoft Windows 10 Pro
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type x64-based PC
System SKU To Be Filled By O.E.M.
Processor AMD Ryzen 5 2600X Six-Core Processor, 3600 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P1.70, 12/17/2018
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASRock
BaseBoard Product B450M-HDV
BaseBoard Version
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.18362.267"
User Name DESKTOP-TFVJGTI\Kaich
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 11.6 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 11.2 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

 

[LordVile]

What error messages are you getting?

 

[TUBULER_WAVES_BRA]

What error messages are you getting?

Sorry for the really delayed response. Here are the error messages I am getting.
41 Kernel - Power

this one consistently shows up

 

[LordVile]

Sorry for the really delayed response. Here are the error messages I am getting.
41 Kernel - Power

this one consistently shows up

What PSU do you have?

 

[Colif]

What PSU do you have?

Its not that simple, Kernel event 41 (63) is a reaction, not a cause.
When windows starts, it runs a report. If it finds the previous shutdown wasn't normal it creates Event 41.
Windows doesn't know why it restarted

Event viewer will always have errors, even in perfectly working systems. 99% of them can be ignored.

So are you getting BSOD or just restarts?

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

copy that file to documents
upload the copy from documents to a file sharing web site, and share the link in your thread so we can help fix the problem

 

[TUBULER_WAVES_BRA]

Ok that is helpful. I am traveling but will create the mini dump and upload it

 

[TUBULER_WAVES_BRA]

THE PSU is an EVGA 550 BR3
Bronze edition

I am waiting on another BSOD to happen so that I can upload the dumpfile

 

[TUBULER_WAVES_BRA]

Finally have another BSOD.

Here is a link to a gdrive folder with 3 dmp files.
https://drive.google.com/drive/folders/1k59r4T-gavkaUb24yOTGE2CGFGnHKVaB?usp=sharing

Thank you all again

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://pste.eu/p/OD9u.html

File information:	102219-6453-01.dmp (Oct 22 2019 - 19:01:55)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	memory_corruption (Process: taskhostw.exe)
Uptime:	0 Day(s), 0 Hour(s), 00 Min(s), and 09 Sec(s)

File information:	102219-6031-01.dmp (Oct 22 2019 - 19:33:15)
Bugcheck:	PAGE_FAULT_IN_NONPAGED_AREA (50)
Probably caused by:	memory_corruption (Process: explorer.exe)
Uptime:	0 Day(s), 0 Hour(s), 00 Min(s), and 45 Sec(s)

File information:	102019-5437-01.dmp (Oct 20 2019 - 19:27:13)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	memory_corruption (Process: dwm.exe)
Uptime:	0 Day(s), 2 Hour(s), 54 Min(s), and 52 Sec(s)

Possible Motherboard page: https://www.asrock.com/MB/AMD/B450M-HDV/index.asp
There is a BIOS update available for your system. You are using version 1.7 and the latest is version 3.2. There are special upgrade instructions for this update. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[TUBULER_WAVES_BRA]

thank you for the motherboard bios version. I will look at the how on that.

keran,
When you say it is normal for win10 what exactly do you mean?

 

[Colif]

Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors.

 

[TUBULER_WAVES_BRA]

I will try that too. The upgrade seems to work but will definitely try the ram stick test