Question Constant BSOD while playing any game

May 13, 2020
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As of about a week ago I started crashing to desktop while playing MW. It has now progressed into BSOD or crash to desktop then freeze for any game I attempt to play after about 30 minutes or less.

I have tried updating my bios, GPU drivers, Audio drivers, etc.

MB: MSI-z390 GAMING PLUS

GPU- GTX 1080 PNY

CPU- i5-9600k

Memory- Corsair vengeance LPX 2x8gb

PSU- Corsair RMX850 Gold

Samsung 860 EVO 1TB SSD

Here is the dump file from the most recent BSOD, I'm at my wits end.

https://www.dropbox.com/s/lp9jg23qcdf04v6/051320-6187-01.dmp?dl=0

Hi, I made this post about 2 weeks ago to no avail. I thought I had fixed my problem by uninstalling MSI Afterburner which seemed to work at first but I guess not.
https://forums.tomshardware.com/threads/constant-bsod-while-playing-any-game.3606011/

Same problem but almost always just BSOD now instead of freeze and CTD. Happens on COD, Forza, The outer worlds, etc.

Here is a WinDbg Log from my most recent BSOD.

I would really appreciate if someone with more expertise than I could look at these and assist/point me in the right direction.


Microsoft (R) Windows Debugger Version 10.0.19528.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\minidump\052620-5750-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 18362 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff80166400000 PsLoadedModuleList = 0xfffff80166848170
Debug session time: Tue May 26 18:21:06.471 2020 (UTC - 4:00)
System Uptime: 0 days 10:36:25.198
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.....
Loading User Symbols
Loading unloaded module list
...........................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff801665c2390 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff85068684e310=000000000000003b
2: kd> !analyze -v
***
  • *
  • Bugcheck Analysis *
  • *
***

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8017e92eeef, Address of the instruction which caused the bugcheck
Arg3: ffff85068684ec40, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 3

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-87K8J76

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 34

Key : Analysis.Memory.CommitPeak.Mb
Value: 75

Key : Analysis.System
Value: CreateObject


ADDITIONAL_XML: 1

BUGCHECK_CODE: 3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff8017e92eeef

BUGCHECK_P3: ffff85068684ec40

BUGCHECK_P4: 0

CONTEXT: ffff85068684ec40 -- (.cxr 0xffff85068684ec40)
rax=0000000000000058 rbx=0000000000000001 rcx=0000000000000028
rdx=0000000000000799 rsi=ffffffffffffffff rdi=000000004b677844
rip=fffff8017e92eeef rsp=ffff85068684f630 rbp=ffff85068684f870
r8=0000000000000000 r9=0000000000000fff r10=ffff970126c40000
r11=ffff85068684f580 r12=0000000000000001 r13=ffffcf8361147fc0
r14=0000000000000001 r15=0000000000000001
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050286
dxgkrnl!CapturePresentMultiPlaneOverlayArgs3+0x163:
fffff8017e92eeef 49f7e6 mul rax,r14
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: dwm.exe

STACK_TEXT:
ffff8506
8684f630 fffff8017e934455 : ffffffffc000000d ffff85068684f820 ffff85068684f890 ffff85068684f898 : dxgkrnl!CapturePresentMultiPlaneOverlayArgs3+0x163
ffff8506
8684f770 fffff801665d3c15 : ffffe006c2352080 ffffe006c2352080 0000000000000000 0000000000000000 : dxgkrnl!DxgkPresentMultiPlaneOverlay3+0x145
ffff8506
8684fa00 00007ff84f0d53e4 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x25
0000007e
098fa658 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ff84f0d53e4


SYMBOL_NAME: dxgkrnl!CapturePresentMultiPlaneOverlayArgs3+163

MODULE_NAME: dxgkrnl

IMAGE_NAME: dxgkrnl.sys

IMAGE_VERSION: 10.0.18362.836

STACK_COMMAND: .cxr 0xffff85068684ec40 ; kb

BUCKET_ID_FUNC_OFFSET: 163

FAILURE_BUCKET_ID: 0x3B_c0000005_dxgkrnl!CapturePresentMultiPlaneOverlayArgs3

OS_VERSION: 10.0.18362.1

BUILDLAB_STR: 19h1_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {942f4524-9f6e-84a0-bc0d-ea98b8caf04c}

Followup: MachineOwner
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May 13, 2020
2
0
10
0
Use DDU in Safe Mode to completely remove your current NVIDIA driver and reinstall the latest driver using NVCleanInstall
Hey, thanks for the reply. In the meantime I ran memtest (2nd time actually) and this time before 2 passes were complete 280 errors were detected on test 6, so do you think the ram alone is causing the various error codes or that the Nvidia drivers are causing issues alongside the ram?
 

justquant

Notable
Oct 1, 2018
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Hey, thanks for the reply. In the meantime I ran memtest (2nd time actually) and this time before 2 passes were complete 280 errors were detected on test 6, so do you think the ram alone is causing the various error codes or that the Nvidia drivers are causing issues alongside the ram?
There shouldn't be any errors at all. Your RAM is faulty.
 

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