Question Constant daily BOSD's no matter what.

May 15, 2021
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Hello! I've sought help from Microsoft's community but got no answers and I've discovered this place to find help. I got a refurbished computer back in 2020 and I would mostly get constant IRQL_NOT_LESS_OR_EQUAL, and a couple others time from time, daily while using my computer for anything. I've tried a fresh re-install of Windows 10 and Windows Memory diagnostic test, but it solved nothing. I have up to date drivers according to Windows, so I do not know what this problem is and it has been very annoying as I would get mostly 5 a day.

Here's the dumps from today:
https://1drv.ms/u/s!Atu1tRgkjjp9gTuAokp7SbliFVg0?e=Ehdu0X
 

gardenman

Dignified
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/smg91pco/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:051421-9937-01.dmp (May 14 2021 - 15:28:14)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 16 Min(s), and 59 Sec(s)

File information:051421-8546-01.dmp (May 15 2021 - 01:04:00)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 26 Min(s), and 23 Sec(s)

File information:051421-8265-01.dmp (May 14 2021 - 15:10:43)
Bugcheck:UNEXPECTED_KERNEL_MODE_TRAP (7F)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 2 Hour(s), 20 Min(s), and 48 Sec(s)

File information:051421-7031-01.dmp (May 15 2021 - 00:37:13)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:ntkrnlmp.exe (Process: System)
Uptime:0 Day(s), 9 Hour(s), 08 Min(s), and 32 Sec(s)

File information:051421-6390-01.dmp (May 15 2021 - 01:30:56)
Bugcheck:KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 26 Min(s), and 29 Sec(s)
Comment: Possibly 2 or more types of RAM are installed? Maybe not, just different numbering on each module.

System: HP ProDesk 600 G1 Tower
Possible system page: https://support.hp.com/us-en/product/hp-prodesk-600-g1-tower-pc/5387438
There is a BIOS update available for your system. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 10 Master
Moderator
I assume ram came with PC?

none of the ram codes seem to exist on Google either. Never seen 4 different version sticks in 1 pc before
2048MB1333MHzSamsungJOY000000008010772
2048MB1333MHzSamsungJOY000000008010770
2048MB1333MHzSamsungJOY000000008010774
2048MB1333MHzSamsungJOY000000008010775
but if its been like that for ever, not likely cause

2nd pc tonight i seen the Logitech webcam drivers on, they stand out because they from 2012, but they shouldn't be problem.

DO you use WIFI?

BIOS update could help
 
May 15, 2021
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Hello! Thank you for your replies, I apologize for not getting back to you sooner and HP ProDesk 600 G1 Tower PC is correct... Anyways,
here's my PC specs...(Doesn't seem like I can attach an image here here...)

Operating System-Windows 10
Processor Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz 3.30 GHz
Installed RAM 8.00 GB (7.89 GB usable)
System type 64-bit operating system, x64-based processor

I use WIFI as well and I never touched, moved, changed, or added any hardware inside my computer. Also please tell me if I'm missing any more information to help you guys help me as I don't know much about this stuff, thank you!
 
Last edited:
May 15, 2021
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First, I apologize, I don't know what a WIFI card is, but after searching it on Google, I followed what Google said and went to device manager, clicked Network Adapters, and I assume the WIFI card is either one of these from what it listed: TP-Link Wireless USB Adapter or the Intel(R) Ethernet Connection I2I7-LM. If this is correct, is there anything else or should I try updating my BIOS?
 

gardenman

Dignified
Moderator
It's difficult for me to figure out which files are new when you mix old dumps with new dumps in the same folder. Please upload only new dumps to a new folder each time and link to that new folder. Thank you.

I ran the dump files through the debugger and got the following information: https://jsfiddle.net/yw5a0t3p/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:051621-7796-01.dmp (May 16 2021 - 21:43:36)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 9 Hour(s), 10 Min(s), and 01 Sec(s)

File information:051621-6687-01.dmp (May 16 2021 - 22:57:40)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process: audiodg.exe)
Uptime:0 Day(s), 1 Hour(s), 13 Min(s), and 21 Sec(s)

File information:051621-11203-01.dmp (May 16 2021 - 12:33:10)
Bugcheck:SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Driver warnings:*** WARNING: Unable to verify timestamp for WdFilter.sys
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 17 Hour(s), 34 Min(s), and 09 Sec(s)

File information:051521-9375-01.dmp (May 15 2021 - 18:58:33)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 1 Hour(s), 27 Min(s), and 43 Sec(s)

File information:051521-6593-01.dmp (May 15 2021 - 17:30:14)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process: msedge.exe)
Uptime:0 Day(s), 0 Hour(s), 33 Min(s), and 59 Sec(s)
This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 10 Master
Moderator
*** WARNING: Unable to verify timestamp for WdFilter.sys
wdfilter - Microsoft Defender Antivirus Mini-Filter Driver

its the cause of crash 3. It doesn't make any sense. Parts of windows don't just go bad.

part of me thinks well, its an internet service, it could be lan drivers. Same as error 5s victim is Edge, another lan program. But its just a theory.
error 2s victim is audiodg.sys - Windows Device Graph Isolation - normally talks to sound drivers.

Try running the HP Support Assistant and see if it offers any new software that might help = https://www8.hp.com/au/en/campaigns/hpsupportassistant/hpsupport.html

it might be wifi card but i am going to ask you to run this as it might tell me what card you have without you looking too hard, it will create a zip file so upload to same place as others - https://www.sysnative.com/forums/pages/bsodcollectionapp/
 
May 15, 2021
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Hello!, I downloaded both links from Colif and ran them, HP support assistant gave me an update for Intel Graphics Driver which didn't solve anything as I got BSOD'd not long after and I ran the sysnative link and it opened a blue command prompt, did something, but I dont see a zip file anywhere on my desktop or inside File explorer.
 

gardenman

Dignified
Moderator
The Sysnative program takes a while to run. Did it finish before you crashed? It will gather some info, then sit there for a while saying "Waiting for Tasks to complete". It will eventually finish, (about 10 to 15 minutes for me).

When it's done, it will pop up a notepad that says something like this:
We're all done! You should find the output already zipped to SysnativeFileCollectionApp.zip under C:\Users\GardenMan\Documents.


So the file should be in your Documents folder.
 

Colif

Win 10 Master
Moderator
A lot of the bsod are IP_Misaligned - instruction pointer is how the CPU knows what CPU instruction to execute next

this could be a power problem to the CPU or a overheating problem or malware infecting something (maybe

can you run this on your ram - Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it
 

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