Constant DNS Errors On Wifi

[Grayfox23]

I'm having a lot of problems with my wifi giving my devices DNS errors. This only happens on my wireless devices such as my phone, ipad, and playstation systems. The playstation systems tell me it's a DNS problem. I've already tried flushing my DNS and using google's DNS server, neither of which solved the problem. Any help would be appreciated.

Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-52OBG73
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : vlan1.phub.net.cable.rogers.com

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : vlan1.phub.net.cable.rogers.com
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : BC-AE-C5-5D-62-2C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e57b:c42d:6260:7852%6(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.13(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : October 29, 2015 9:41:44 AM
Lease Expires . . . . . . . . . . : December 5, 2151 4:16:08 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 62697157
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-A9-12-B7-BC-AE-C5-5D-62-2C
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.vlan1.phub.net.cable.rogers.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : vlan1.phub.net.cable.rogers.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:1c11:347a:3f57:fff2(Preferred)
Link-local IPv6 Address . . . . . : fe80::1c11:347a:3f57:fff2%3(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 134217728
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-A9-12-B7-BC-AE-C5-5D-62-2C
NetBIOS over Tcpip. . . . . . . . : Disabled

 

[Carobthomp]

Just curious, do you only see this on a WiFi connection? I know a few browsers will generate a DNS timeout error when the issue is actually related to wireless interference.

It sounds like right now all your devices are still set up to route through your router's DNS server. Technically speaking if they all share the same DNS server, when you have the issue if you go to a hardwired connection and it works fine, then I would say you're looking at another issue.

As well, if it is just a DNS issue when you have the error you should have no issues pinging or completing trace routes to a servers IP address, so if that fails then it would also point towards another issue rather than DNS specifically.

 

[Grayfox23]

Just curious, do you only see this on a WiFi connection? I know a few browsers will generate a DNS timeout error when the issue is actually related to wireless interference.

It sounds like right now all your devices are still set up to route through your router's DNS server. Technically speaking if they all share the same DNS server, when you have the issue if you go to a hardwired connection and it works fine, then I would say you're looking at another issue.

As well, if it is just a DNS issue when you have the error you should have no issues pinging or completing trace routes to a servers IP address, so if that fails then it would also point towards another issue rather than DNS specifically.

Yes I only notice this issue on wifi. The ipconfig I pasted was from a wired connection which I didn't bother to change over to Google dns. As none of my wireless devices are computers I don't know how to trace ip when I'm experiencing the issue.

 

[Carobthomp]

Just curious, do you only see this on a WiFi connection? I know a few browsers will generate a DNS timeout error when the issue is actually related to wireless interference.

It sounds like right now all your devices are still set up to route through your router's DNS server. Technically speaking if they all share the same DNS server, when you have the issue if you go to a hardwired connection and it works fine, then I would say you're looking at another issue.

As well, if it is just a DNS issue when you have the error you should have no issues pinging or completing trace routes to a servers IP address, so if that fails then it would also point towards another issue rather than DNS specifically.

Yes I only notice this issue on wifi. The ipconfig I pasted was from a wired connection which I didn't bother to change over to Google dns. As none of my wireless devices are computers I don't know how to trace ip when I'm experiencing the issue.

In that case, what you can do is just preemptively look up the IP address using the nslookup command.

Eg.

C:\Users\exampleuser>nslookup google.ca

Non-authoritative answer:
Name: google.ca
Addresses:
24.244.4.44
24.244.4.30
24.244.4.55
24.244.4.35
24.244.4.29
24.244.4.50
24.244.4.49
24.244.4.40
24.244.4.59
24.244.4.20
24.244.4.25
24.244.4.24
24.244.4.45
24.244.4.39
24.244.4.34
24.244.4.54

All of the above are valid IP addresses for google.ca, so in theory you could just type in one of those when you experience the issue, and if it still doesn't work then it's likely not a DNS issue.

 

[Grayfox23]

The issue doesn't last long enough for me to do that. It literally just drops connection when I'm playing an online game, tells me there is a dns error, and then I can immediately reconnect. The problem being of course that it kicks me from the online game.

 

[Grayfox23]

Just curious, do you only see this on a WiFi connection? I know a few browsers will generate a DNS timeout error when the issue is actually related to wireless interference.

It sounds like right now all your devices are still set up to route through your router's DNS server. Technically speaking if they all share the same DNS server, when you have the issue if you go to a hardwired connection and it works fine, then I would say you're looking at another issue.

As well, if it is just a DNS issue when you have the error you should have no issues pinging or completing trace routes to a servers IP address, so if that fails then it would also point towards another issue rather than DNS specifically.

Yes I only notice this issue on wifi. The ipconfig I pasted was from a wired connection which I didn't bother to change over to Google dns. As none of my wireless devices are computers I don't know how to trace ip when I'm experiencing the issue.

In that case, what you can do is just preemptively look up the IP address using the nslookup command.

Eg.

C:\Users\exampleuser>nslookup google.ca

Non-authoritative answer:
Name: google.ca
Addresses:
24.244.4.44
24.244.4.30
24.244.4.55
24.244.4.35
24.244.4.29
24.244.4.50
24.244.4.49
24.244.4.40
24.244.4.59
24.244.4.20
24.244.4.25
24.244.4.24
24.244.4.45
24.244.4.39
24.244.4.34
24.244.4.54

All of the above are valid IP addresses for google.ca, so in theory you could just type in one of those when you experience the issue, and if it still doesn't work then it's likely not a DNS issue.

I had a chance to try this last night on my phone. Entering in google's ip address did not bring up the website. So now I'm not sure what the issue is. I was still connected to wifi, I just couldn't access the internet at all on any of my devices for several hours last night except for my desktop which is wired.

 

[Carobthomp]

In that case, it's definitely not a DNS issue. You're going to be looking at wireless interference. You might want to look into changing the wireless channel of your router. Best bet is to google your model # along with (wireless interference or changing wireless channel).

A really helpful and educational article about these types of issues is found here:
http://www.cisco.com/c/en/us/products/collateral/wireless/spectrum-expert-wi-fi/prod_white_paper0900aecd807395a9.html

 

[Grayfox23]

In that case, it's definitely not a DNS issue. You're going to be looking at wireless interference. You might want to look into changing the wireless channel of your router. Best bet is to google your model # along with (wireless interference or changing wireless channel).

A really helpful and educational article about these types of issues is found here:
http://www.cisco.com/c/en/us/products/collateral/wireless/spectrum-expert-wi-fi/prod_white_paper0900aecd807395a9.html

Thanks for your help, I will look into this further.