Question Constant PC crashing

bajasadrveta

Distinguished
Feb 21, 2012
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I've build my friend a new PC (HDD, SSD and PSU are around a year old, everything else is new)
And he keeps getting crashes when playing CS:GO or GTA 5 (2 of 3 games he is currently playing, LOL is the third one)
The whole system freezes and then after a second or two shuts down and resets
We reinstalled the Windows but unfortunately it didn't help

His components are:

New:

-ASUS PRIME B450M-K)

-KINGSTON DIMM DDR4 8GB 2666MHZ HX426C16FB38

-Ryzen 5 1600

-ASRock PHANTOM GAMING D RADEON RX580 8GB OC

-THERMALTAKE Versa J21

Old:

-Samsung HD502HJ 500gb

-Samsung SSD 750 EVO 250gb

-LC Power LC600h-12

And the Event log when PC crashed:


- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 6

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2020-03-23T14:06:11.942183000Z

EventRecordID 3644

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer DESKTOP-3SUFBIG

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 278
BugcheckParameter1 0xffff8d850613d010
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI true
CheckpointStatus 0
 

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