I've build my friend a new PC (HDD, SSD and PSU are around a year old, everything else is new)
And he keeps getting crashes when playing CS:GO or GTA 5 (2 of 3 games he is currently playing, LOL is the third one)
The whole system freezes and then after a second or two shuts down and resets
We reinstalled the Windows but unfortunately it didn't help
His components are:
New:
-ASUS PRIME B450M-K)
-KINGSTON DIMM DDR4 8GB 2666MHZ HX426C16FB38
-Ryzen 5 1600
-ASRock PHANTOM GAMING D RADEON RX580 8GB OC
-THERMALTAKE Versa J21
Old:
-Samsung HD502HJ 500gb
-Samsung SSD 750 EVO 250gb
-LC Power LC600h-12
And the Event log when PC crashed:
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}
EventID 41
Version 6
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
- TimeCreated
[ SystemTime] 2020-03-23T14:06:11.942183000Z
EventRecordID 3644
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer DESKTOP-3SUFBIG
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 278
BugcheckParameter1 0xffff8d850613d010
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI true
CheckpointStatus 0
And he keeps getting crashes when playing CS:GO or GTA 5 (2 of 3 games he is currently playing, LOL is the third one)
The whole system freezes and then after a second or two shuts down and resets
We reinstalled the Windows but unfortunately it didn't help
His components are:
New:
-ASUS PRIME B450M-K)
-KINGSTON DIMM DDR4 8GB 2666MHZ HX426C16FB38
-Ryzen 5 1600
-ASRock PHANTOM GAMING D RADEON RX580 8GB OC
-THERMALTAKE Versa J21
Old:
-Samsung HD502HJ 500gb
-Samsung SSD 750 EVO 250gb
-LC Power LC600h-12
And the Event log when PC crashed:
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}
EventID 41
Version 6
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
- TimeCreated
[ SystemTime] 2020-03-23T14:06:11.942183000Z
EventRecordID 3644
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer DESKTOP-3SUFBIG
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 278
BugcheckParameter1 0xffff8d850613d010
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI true
CheckpointStatus 0