constant restart

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Computer running XPpro, SP2, all updates. Frequently shuts
down/restarts with the serious error message appearing. Microsoft
indicates driver issue. Virus scans indicate clean, as well as spyware
is OK (microsoft and spybot). Am considering reformatting and doing a
clean install -- but if driver issue am afraid will still be a problem.
Suggestions? Thanks.

 

[bambi]

Archived from groups: microsoft.public.windowsxp.general (More info?)

If you are getting a blue screen, take note of the stop error. You can check
this site to help you sort out the issue:

http://aumha.org/win5/kbestop.htm

You may run "sigverif" to check for any unsigned drivers.

"Dan Conrad" wrote:

> Computer running XPpro, SP2, all updates. Frequently shuts
> down/restarts with the serious error message appearing. Microsoft
> indicates driver issue. Virus scans indicate clean, as well as spyware
> is OK (microsoft and spybot). Am considering reformatting and doing a
> clean install -- but if driver issue am afraid will still be a problem.
> Suggestions? Thanks.
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Check in the Event viewer.

Also, you need to turn off the "automatic restarts" in the Advanced System
Properties. This may give you a "blue screen" with info on which possible
driver may be causing your problem.


"Dan Conrad" <dconrad@hsc.vcu.edu> wrote in message
news:uGNxj3usFHA.1256@TK2MSFTNGP09.phx.gbl...
> Computer running XPpro, SP2, all updates. Frequently shuts down/restarts
> with the serious error message appearing. Microsoft indicates driver
> issue. Virus scans indicate clean, as well as spyware is OK (microsoft
> and spybot). Am considering reformatting and doing a clean install -- but
> if driver issue am afraid will still be a problem. Suggestions? Thanks.