I built my brother a computer and he has been having major problems with it. This isn't the first time this has happened, and it seems to get progressively worse.
Specs:
Case: Antec Nine Hundred Black Steel ATX Mid Tower Computer Case
Graphics Card: VGA HIS|H577FM1GD HD5770 R
Mother Board: MSI 890GXM-G65 AM3 AMD 890GX HDMI SATA 6Gb/s USB 3.0 Micro ATX AMD Motherboard
PSU: PSU ANTEC|EA750 750W RT (pretty sure link is the same one)
CPU: CPU AMD|ATH II X3 435 AM3 R
Memory Sticks: MEM 2Gx2|GSKILL F3-10666CL9D-4GBRL
Hard Drive: HD 500G|SAMSUNG HD502HJ %
DVD: DVD BRN ASUS | DRW-24B1ST/BLK/B/AS%
OS: Windows 7 Home Edition
(the ones without links I can't find again on NewEgg)
How it started:
I directed him to these sites that would automatically upgrade his graphics card and mother board:
graphics updater link
motherboard update link
He was using the Live Update 5 (at bottom of page). He said it asked to unlock something and he clicked yes.
After these automatic updates, the !2#1 hit the fan.
Problem:
His computer has entered a constant "boot from" mode, in which it keeps asking to boot from the primary or secondary hard drive (he has no secondary). He has tried using the graphics card CD, Windows 7 CD, and mother board CD. Asking tech support for MSI, they told him to take out the battery, wait a while, then put it back in. This has worked, but eventually it will go back to a state in which it keeps asking to boot from something.
I am really ashamed I built this for him. I haven't run into anything so awkward before like this, and since this is the first time I built him a computer he probably will never rely on home-built systems again. Any help is greatly appreciated.
Specs:
Case: Antec Nine Hundred Black Steel ATX Mid Tower Computer Case
Graphics Card: VGA HIS|H577FM1GD HD5770 R
Mother Board: MSI 890GXM-G65 AM3 AMD 890GX HDMI SATA 6Gb/s USB 3.0 Micro ATX AMD Motherboard
PSU: PSU ANTEC|EA750 750W RT (pretty sure link is the same one)
CPU: CPU AMD|ATH II X3 435 AM3 R
Memory Sticks: MEM 2Gx2|GSKILL F3-10666CL9D-4GBRL
Hard Drive: HD 500G|SAMSUNG HD502HJ %
DVD: DVD BRN ASUS | DRW-24B1ST/BLK/B/AS%
OS: Windows 7 Home Edition
(the ones without links I can't find again on NewEgg)
How it started:
I directed him to these sites that would automatically upgrade his graphics card and mother board:
graphics updater link
motherboard update link
He was using the Live Update 5 (at bottom of page). He said it asked to unlock something and he clicked yes.
After these automatic updates, the !2#1 hit the fan.
Problem:
His computer has entered a constant "boot from" mode, in which it keeps asking to boot from the primary or secondary hard drive (he has no secondary). He has tried using the graphics card CD, Windows 7 CD, and mother board CD. Asking tech support for MSI, they told him to take out the battery, wait a while, then put it back in. This has worked, but eventually it will go back to a state in which it keeps asking to boot from something.
I am really ashamed I built this for him. I haven't run into anything so awkward before like this, and since this is the first time I built him a computer he probably will never rely on home-built systems again. Any help is greatly appreciated.