Corrupted Windows 10 ???

Tonni_123

Reputable
Feb 5, 2016
3
0
4,510
so its been a few months since i bought my pc and i had win 10 on it right now when i tried to turn it on the logos of gigabyte and win 10 appear normaly after that it stays in a black screen if i move the mouse the cursor appears but the rest remains black i tried to go in safe mode but it wont let me i contacted the company they said my windows or drivers are corrupted so i still have 1 and a half year guarentee on the pc so can anyone tell me is it just corrupted files or something wrong with my pc?

Here is a recording of my pc launching its not good quality but u ll be able to see everything u need.
http://sendvid.com/bfya88kx