[SOLVED] Corsair iCue Software Installer Initialization Error

Nathaniel_9

Honorable
Dec 28, 2015
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I just finished installing a Corsair iCue H100i RGB PRo XT AIO cooler on my PC. After booting to the desktop, I tried installing the iCue software from the Corsair website.

https://www.corsair.com/us/en/downloads

After downloading the installer, I open it, give it permission to run and then get the following error:

Initialization error: Cannot read package: C:\Users\Admin\Desktop\iCueSetup_3.31.81_release_release.msi.

Some have said to extract it first, but this is a windows installer file and shouldn't need to be extracted first. In any case, I tried just for the heck of it, and it doesn't work. I also tried redownloading it in case the file somehow became corrupt. Same issue. I also tried installing earlier versions from another website. Same issue.
 
Solution
which version of windows 10 are you running? Maybe updating windows will fix it?

one fix I found was try moving installer to desktop and then install.