Question CORSAIR RGB

[World_]

Hi I have a new pc and I got the corsair RGB ram trying to set it up on the Icue and it dosent work the rgb is off how can I fix it?

 

[Lutfij]

We will need more information. Please list your specs like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:

Include a link to the ram kit your purchased. Also, which version of iCue are you working with? You might also want to see if your motherboard has BIOS updates pending.

 

[World_]

intel i7 9700
asus b365 g
ssd western digital/hdd western digital/M2 samsung 970 evo plus
CPU gigabyte rtx 2070 super
PSU antec 650 gold
case NZXT H700I
OS windows 10 64bit
ram:
CORSAIR Vengeance RGB Pro 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3600