Corsair Utility Engine is broken

BG44097

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Dec 21, 2015
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I have contacted their support but they have not replied for 3 days. The program just crashes and all the settings are set to default except the lighting e.g I can't use macros or custom DPI settings.
This has ruined me as I can't play CSGO properly anymore without binds or custom DPI.
I have changed/installed nothing since last week when it appear to be working fine which makes it strange that this has occurred.
I have checked for updates and the program is up to date.
I have some very complex macros that took me a long time to make and I really don't want to have to reinstall. I cannot export the macro files as the program crashes as soon as I click on the 'actions' tab.
What should I try to prevent the program from crashing?
If not where can I find the macro files stored on the C drive? as I could not find them stored in the program files however didn't look very hard.
 
dont know about macros as havent made any but my saved profiles are in c/users/whatever your user name is/appdata/roaming/corsair/cue/profiles

so look to see if macros also go there

try starting in safe mode to see if you can export them if you didnt find them there
 
dont know about macros as havent made any but my saved profiles are in c/users/whatever your user name is/appdata/roaming/corsair/cue/profiles

so look to see if macros also go there

try starting in safe mode to see if you can export them if you didnt find them there
 

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