Question Corsair Virtuoso XT headset microphone stopped working on PC ?

[mick.93]

Hey I bought the Corsair Virtuoso XT headset a while ago now, never had any problems except having to replace torn earcups.
A couple days ago my mic just stopped working altogether on PC.
Everything is detected as normal, no errors but it just won't work.
I also tried on my laptop and got the same result.
However it works fine on Xbox Series X with the 3.5mm port from controller to headset in wireless mode with mic.
Things i've tried:

• Tried both wireless and wired on PC.
• Fully Charged.
• Reinstalled drivers and forced update (both dongle and headset in wired mode.)
• Power cycled headset like 20 times.
• Checked all volume levels and privacy settings to make sure it has permission and isn't muted.
• Restarted PC
• System restore
• Different USB ports.

It's worth noting the headset is NOT damaged so I highly doubt it's a hardware issue, especially as it's working through 3.5mm jack on Xbox.

I won't reinstall Windows though, I have too much to lose.
Any help much appreciated.