Question Could an old GPU be causing BSODs with memory management errors?

[Matej Mucha]

I recently upgraded my PC, I got 16 gb of RAM, an AMD Ryzen 3 3100 a Kingston 240 gb SSD and a new power supply because the old one was failing. As well as a new motherboard with the CPU.

The only thing I haven't changed was the GPU, which by itself is old. An AMD Radeon R9 360

After getting my PC from a guy that fixes PCs in my village, I started encountering the memory management error.

The PC was reinstalled 4 different times since then, once by the guy, once by my dad's collegue, once by a Service employee that also ran a diagnostic on my memory and found no errors, and a another time by the same guy.

First me and my dad thought it was the GPU overheating as a lack of thermal paste, we got it changed and it still wasn't working as it should. Aka, BSOD memory management.

And, to save me money if possible, is there a way for me to fix it?

 

[Colif]

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. Open Windows File Explore
   
2. Navigate to C:\Windows\Minidump
   
3. Copy the mini-dump files out onto your Desktop
   
4. Do not use Winzip, use the built in facility in Windows
   
5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
   
6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
   
7. Then post a link here to the zip file, so we can take a look for you . . .
   

 

[Matej Mucha]

https://drive.google.com/file/d/1y7_j26oY3Eu9oKM4-v7hvSGO3WzwQy6N/view?usp=sharing
Here it is, I used Winrar to compress the files and upload them to the drive. Thank you on the fast reply!
It should be mentioned that the problem occurs after I close a more graphically demanding game, such as Days Gone or CSGO, for example.

 

[Colif]

I have to ask a friend to convert dumps, he will reply later. He is in a different time zone to me.

 

[Matej Mucha]

Alright thank you!

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/xjg8d5mu/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler: Dump File Results

File information:	031922-9093-01.dmp (Mar 18 2022 - 17:10:41)
Bugcheck:	MEMORY_MANAGEMENT (1A)
Probably caused by:	memory_corruption (Process running at time of crash: taskhostw.exe)
Uptime:	0 Day(s), 0 Hour(s), 00 Min(s), and 18 Sec(s)

File information:	031922-11078-01.dmp (Mar 19 2022 - 05:27:06)
Bugcheck:	MEMORY_MANAGEMENT (1A)
Probably caused by:	memory_corruption (Process running at time of crash: backgroundTaskHost.exe)
Uptime:	0 Day(s), 2 Hour(s), 03 Min(s), and 17 Sec(s)

File information:	031822-10062-01.dmp (Mar 18 2022 - 17:06:35)
Bugcheck:	MEMORY_MANAGEMENT (1A)
Probably caused by:	memory_corruption (Process running at time of crash: schtasks.exe)
Uptime:	0 Day(s), 0 Hour(s), 00 Min(s), and 17 Sec(s)

File information:	031822-9843-02.dmp (Mar 18 2022 - 17:10:00)
Bugcheck:	MEMORY_MANAGEMENT (1A)
Probably caused by:	memory_corruption (Process running at time of crash: WerFault.exe)
Uptime:	0 Day(s), 0 Hour(s), 00 Min(s), and 21 Sec(s)

The following dump files were 0 bytes long which means they are invalid:
031822-9828-01.dmp

Possible Motherboard page: https://www.gigabyte.com/Motherboard/B450-Gaming-X-rev-1x
You are using the latest BIOS already.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

it doesn't look like a GPU error

I don't know if you need these, some older boards, most newer ones don't

Mar 19 2015	amd_sata.sys	AMD SATA Controller AHCI Device driver http://support.amd.com/
Mar 19 2015	amd_xata.sys	AMD Stor Filter driver http://support.amd.com/

AMD suggest to use Windows drivers - https://www.amd.com/en/support/kb/faq/pa-250

update chipset drivers - https://www.amd.com/en/support/chipsets/amd-socket-am4/b450

try running this on ssd and look at its health - https://www.kingston.com/en/support/technical/ssdmanager

 

[Matej Mucha]

I've downloaded and done everything you sent me. I've installed the drivers, and it crashed right after I played a game, then I ran the SSD health manager, and the program says it's healthy. Should I compress and send you the newest dump file from the latest crash?
After it restarted it BSOD'd shortly after I wrote this reply, the screen started basically bugging out, this is what I got before it BSOD'd
https://drive.google.com/file/d/1qKPfOZYH_KWFmLYuVI5WYx9-grxWK4hq/view?usp=sharing