[SOLVED] Could somebody analyze my BSOD minidump for me ?

gardenman

Distinguished
Moderator
Hi, I ran the dump file through the debugger and got the following information: https://jsfiddle.net/Lw23yxp6/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:123021-26953-01.dmp (Dec 30 2021 - 15:56:50)
Bugcheck:VIDEO_TDR_ERROR (116)
Driver warnings:*** WARNING: Unable to verify timestamp for nvlddmkm.sys
Probably caused by:memory_corruption (Process: System)
Uptime:6 Day(s), 13 Hour(s), 28 Min(s), and 08 Sec(s)

The nvlddmkm.sys file is a NVIDIA graphics card driver. There are a few things you can do to fix this problem. First off, try a full uninstall using DDU in Safe Mode then re-install the driver (more information). Or try getting the latest version of the driver. Or try one of the 3 most recent drivers released by NVIDIA. Drivers can be found here: http://www.nvidia.com/ or you can allow Windows Update to download the driver for you, which might be a older/better version.

System: Microsoft Surface Studio 2 AIO

If you continue to crash after clearing out the old driver and reinstalling a few different versions then please upload additional dump files to be looked at.
 

gardenman

Distinguished
Moderator
Hi, I ran the dump file through the debugger and got the following information: https://jsfiddle.net/Lw23yxp6/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:123021-26953-01.dmp (Dec 30 2021 - 15:56:50)
Bugcheck:VIDEO_TDR_ERROR (116)
Driver warnings:*** WARNING: Unable to verify timestamp for nvlddmkm.sys
Probably caused by:memory_corruption (Process: System)
Uptime:6 Day(s), 13 Hour(s), 28 Min(s), and 08 Sec(s)

The nvlddmkm.sys file is a NVIDIA graphics card driver. There are a few things you can do to fix this problem. First off, try a full uninstall using DDU in Safe Mode then re-install the driver (more information). Or try getting the latest version of the driver. Or try one of the 3 most recent drivers released by NVIDIA. Drivers can be found here: http://www.nvidia.com/ or you can allow Windows Update to download the driver for you, which might be a older/better version.

System: Microsoft Surface Studio 2 AIO

If you continue to crash after clearing out the old driver and reinstalling a few different versions then please upload additional dump files to be looked at.
 

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