I bought a new pc recently and I've gotten BSOD basically right from the beginning. I've gotten various Stop Codes such as KERNEL_SECURITY_CHECK_FAILURE, SYSTEM_SERVICE_EXCEPTION, APC_INDEX_MISMATCH, REFERENCE_BY_POINTER and very often IRQL_NOT_LESS_OR_EQUAL.
I feel like I've tried everything so far and its really eating away at me now. I've updated all drivers, even let 3rd party software check it. I've done a clean windows install, ran a memtest and a memorytest86. All with 0 errors. I've ran a sfc /scannow all to on avail. I've tried looking at the mini dumps that windows creates after the crashes but they don't seem to point at a single cause. I've updated BIOS as well.
The system I have is:
Motherboard: ASUS PRIME B450M-A
GPU: Gigabyte GeForce GTX 1660 SUPER OC 6144MB
CPU: AMD Ryzen 5 3600
RAM: Team Group Vulcan Z T-Force 16GB (2x8GB) DDR4 PC4-24000C16
Storage: Samsung 250GB 860 EVO SSD, Seagate BarraCuda 1TB 7200RPM
Power Supply: Kolink Core Series 500W 80 Plus
Here are some examples of the mini dumps I've received:
I feel like I've tried everything so far and its really eating away at me now. I've updated all drivers, even let 3rd party software check it. I've done a clean windows install, ran a memtest and a memorytest86. All with 0 errors. I've ran a sfc /scannow all to on avail. I've tried looking at the mini dumps that windows creates after the crashes but they don't seem to point at a single cause. I've updated BIOS as well.
The system I have is:
Motherboard: ASUS PRIME B450M-A
GPU: Gigabyte GeForce GTX 1660 SUPER OC 6144MB
CPU: AMD Ryzen 5 3600
RAM: Team Group Vulcan Z T-Force 16GB (2x8GB) DDR4 PC4-24000C16
Storage: Samsung 250GB 860 EVO SSD, Seagate BarraCuda 1TB 7200RPM
Power Supply: Kolink Core Series 500W 80 Plus
Here are some examples of the mini dumps I've received:
REFERENCE_BY_POINTER (18)
Arguments:
Arg1: ffffac8c6e2af7a0, Object type of the object whose reference count is being lowered
Arg2: ffffac8c81c9e3e0, Object whose reference count is being lowered
Arg3: 0000000000000001, Reserved
Arg4: 0000000000000031, Reserved
The reference count of an object is illegal for the current state of the object.
Each time a driver uses a pointer to an object the driver calls a kernel routine
to increment the reference count of the object. When the driver is done with the
pointer the driver calls another kernel routine to decrement the reference count.
Drivers must match calls to the increment and decrement routines. This bugcheck
can occur because an object's reference count goes to zero while there are still
open handles to the object, in which case the fourth parameter indicates the number
of opened handles. It may also occur when the object's reference count drops below zero
whether or not there are open handles to the object, and in that case the fourth parameter
contains the actual value of the pointer references count.
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 2858
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-20U48SK
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.mSec
Value: 5183
Key : Analysis.Memory.CommitPeak.Mb
Value: 74
Key : Analysis.System
Value: CreateObject
Key : WER.OS.Branch
Value: 19h1_release
Key : WER.OS.Timestamp
Value: 2019-03-18T12:02:00Z
Key : WER.OS.Version
Value: 10.0.18362.1
ADDITIONAL_XML: 1
OS_BUILD_LAYERS: 1
BUGCHECK_CODE: 18
BUGCHECK_P1: ffffac8c6e2af7a0
BUGCHECK_P2: ffffac8c81c9e3e0
BUGCHECK_P3: 1
BUGCHECK_P4: 31
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: nvcontainer.exe
STACK_TEXT:
ffffcf83a0829908 fffff804
71821564 : 0000000000000018 ffffac8c
6e2af7a0 ffffac8c81c9e3e0 00000000
00000001 : nt!KeBugCheckEx
ffffcf83a0829910 fffff804
71c09037 : 00000000ffff8001 ffffac8c
81c9e3b0 ffffac8c81c9e3b0 ffffd186
430f1840 : nt!ObfDereferenceObjectWithTag+0x17eeb4
ffffcf83a0829950 fffff804
71c0e32e : 0000000000000d38 000000ef
cfeff300 ffffcf8300000002 ffffcf83
a0829a00 : nt!ObCloseHandleTableEntry+0x2c7
ffffcf83a0829a90 fffff804
717d4258 : ffffac8c77588080 000000ef
cfeff408 ffffcf83a0829b80 ffffffff
ffb38db0 : nt!NtClose+0xde
ffffcf83a0829b00 00007ff9
0e9bc254 : 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 : nt!KiSystemServiceCopyEnd+0x28
000000efcfeff508 00000000
00000000 : 0000000000000000 00000000
00000000 0000000000000000 00000000
00000000 : 0x00007ff90e9bc254 SYMBOL_NAME: nt!ObfDereferenceObjectWithTag+17eeb4 MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe IMAGE_VERSION: 10.0.18362.1082 STACK_COMMAND: .thread ; .cxr ; kb BUCKET_ID_FUNC_OFFSET: 17eeb4 FAILURE_BUCKET_ID: 0x18_CORRUPT_REF_COUNT_nt!ObfDereferenceObjectWithTag OS_VERSION: 10.0.18362.1 BUILDLAB_STR: 19h1_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {fa6b3516-71cb-1e92-b987-b8bebd3458ac} Followup: MachineOwner [/QUOTE] [QUOTE] IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 0000000000005dc8, memory referenced Arg2: 00000000000000ff, IRQL Arg3: 000000000000004b, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff80747a4b31b, address which referenced memory Debugging Details: ------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 3405 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on DESKTOP-20U48SK Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.mSec Value: 7590 Key : Analysis.Memory.CommitPeak.Mb Value: 108 Key : Analysis.System Value: CreateObject Key : WER.OS.Branch Value: 19h1_release Key : WER.OS.Timestamp Value: 2019-03-18T12:02:00Z Key : WER.OS.Version Value: 10.0.18362.1 ADDITIONAL_XML: 1 OS_BUILD_LAYERS: 1 BUGCHECK_CODE: a BUGCHECK_P1: 5dc8 BUGCHECK_P2: ff BUGCHECK_P3: 4b BUGCHECK_P4: fffff80747a4b31b WRITE_ADDRESS: 0000000000005dc8 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 PROCESS_NAME: System TRAP_FRAME: ffff9d86bbe7d780 -- (.trap 0xffff9d86bbe7d780) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=000000012e2819e8 rbx=0000000000000000 rcx=0000000000000001 rdx=000000000000028e rsi=0000000000000000 rdi=0000000000000000 rip=fffff80747a4b31b rsp=ffff9d86bbe7d910 rbp=ffff9d86bbe7da10 r8=8000000000000000 r9=ffff9d86bbe7db60 r10=000000012e4eacd9 r11=ffff90f8e9200000 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up di pl zr na po nc nt!PpmIdlePrepare+0x16b: fffff807
47a4b31b 488b86c85d0000 mov rax,qword ptr [rsi+5DC8h] ds:0000000000005dc8=???????????????? Resetting default scope STACK_TEXT: ffff9d86
bbe7d638 fffff80747bd4829 : 00000000
0000000a 0000000000005dc8 00000000
000000ff 000000000000004b : nt!KeBugCheckEx ffff9d86
bbe7d640 fffff80747bd0b69 : 00000000
00000000 0000000000000000 00000000
00007ebb 0000000000000000 : nt!KiBugCheckDispatch+0x69 ffff9d86
bbe7d780 fffff80747a4b31b : 00000000
00108f32 0000000000989680 ffff8004
29bd0010 000000012e4eaa4a : nt!KiPageFault+0x469 ffff9d86
bbe7d910 fffff80747a4a206 : 00000000
00000003 0000000000000002 ffff8004
29bd0100 0000000000000008 : nt!PpmIdlePrepare+0x16b ffff9d86
bbe7db00 fffff80747bc6484 : ffffffff
00000000 ffffa100f0479180 ffff8004
2e2f8080 0000000000000948 : nt!PoIdle+0x1e6 ffff9d86
bbe7dc60 0000000000000000 : ffff9d86
bbe7e000 ffff9d86bbe78000 00000000
00000000 0000000000000000 : nt!KiIdleLoop+0x44 SYMBOL_NAME: nt!PpmIdlePrepare+16b MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe STACK_COMMAND: .thread ; .cxr ; kb BUCKET_ID_FUNC_OFFSET: 16b FAILURE_BUCKET_ID: AV_CODE_AV_nt!PpmIdlePrepare OS_VERSION: 10.0.18362.1 BUILDLAB_STR: 19h1_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {0722116b-c23b-c6c2-0c96-05693152d11a} Followup: MachineOwner --------- [/QUOTE] [QUOTE] SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff803771e392c, Address of the instruction which caused the bugcheck Arg3: ffff9401481ed910, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ *** WARNING: Unable to verify checksum for win32k.sys KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 5499 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on DESKTOP-20U48SK Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.mSec Value: 13883 Key : Analysis.Memory.CommitPeak.Mb Value: 78 Key : Analysis.System Value: CreateObject Key : WER.OS.Branch Value: 19h1_release Key : WER.OS.Timestamp Value: 2019-03-18T12:02:00Z Key : WER.OS.Version Value: 10.0.18362.1 ADDITIONAL_XML: 1 OS_BUILD_LAYERS: 1 BUGCHECK_CODE: 3b BUGCHECK_P1: c0000005 BUGCHECK_P2: fffff803771e392c BUGCHECK_P3: ffff9401481ed910 BUGCHECK_P4: 0 CONTEXT: ffff9401481ed910 -- (.cxr 0xffff9401481ed910) rax=00000000000000cc rbx=ffffd40c853caa60 rcx=000000000000005d rdx=00000000001f0003 rsi=0000000000000005 rdi=ffffd40c853caa90 rip=fffff803771e392c rsp=ffff9401481ee300 rbp=ffff9401481ee340 r8=d40c853caa642459 r9=0000000000000000 r10=0000000000000001 r11=ffff9401481ee280 r12=000000000000000a r13=0000000000000004 r14=fffff80376c00000 r15=0000000000000001 iopl=0 nv up ei pl nz na pe nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202 nt!ObWaitForMultipleObjects+0x1fc: fffff803
771e392c 4d8b4120 mov r8,qword ptr [r9+20h] ds:002b:0000000000000020=???????????????? Resetting default scope BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: nvsphelper64.exe STACK_TEXT: ffff9401
481ee300 fffff803771e36f5 : 00000000
00000000 0000000000000000 ffff9401
481ee848 ffff9c8151879180 : nt!ObWaitForMultipleObjects+0x1fc ffff9401
481ee800 fffff80376dd4258 : 00000084
b29ff478 ffffd40c85620080 ffffd40c
85620080 00000084b29ff108 : nt!NtWaitForMultipleObjects+0x105 ffff9401
481eea90 00007ffc099bcbc4 : 00000000
00000000 0000000000000000 00000000
00000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x28 00000084
b29ff0e8 0000000000000000 : 00000000
00000000 0000000000000000 00000000
00000000 0000000000000000 : 0x00007ffc
099bcbc4
SYMBOL_NAME: nt!ObWaitForMultipleObjects+1fc
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.18362.1082
STACK_COMMAND: .cxr 0xffff9401481ed910 ; kb
BUCKET_ID_FUNC_OFFSET: 1fc
FAILURE_BUCKET_ID: 0x3B_c0000005_nt!ObWaitForMultipleObjects
OS_VERSION: 10.0.18362.1
BUILDLAB_STR: 19h1_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {b1f995c7-68df-344c-8a4a-f9e68abe4d74}
Followup: MachineOwner
---------