Question CPU appears throttled to 16%

Jun 4, 2020
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Hi

My laptop started running really slow recently. I have tried resetting Windows, rebuilding Windows, updating BIOS, resetting BIOS and numerous other hints & tips to get it running properly but to no avail. I have recently realised that Task Manager will not report my CPU speed at over 16%. HW Info reports CPU usage at 100% but core clock speeds of 399MHz . I think this should be 1.0GHz but I cannot find any reason why it is being throttled and suspect it is a partial hardware failure. Can anyone tell me if there is something else I can do?

See below link for some details.

View: https://imgur.com/a/3D5rHAp


Thanks for any help you can
 
Jun 4, 2020
2
0
10
Which laptop , brand and model?

As my Amateur experience goes, there has been a lot of issues on charges control chip or motherboard connector.
Now it depends which you have.
Thanks for the reply. The laptop is a HP 15s-fq1505na
https://support.hp.com/gb-en/document/c06468439
I have added 8GB RAM so it has 12GB total plus the Optane 16GB. It used to fly but just started to go really slow recently