Question CPU cooler not fitting on motherboard

[hrmccarthy]

I have a cooler master MasterLiquid ML240L and a ASRock Motherboard (Z390 PRO4) and i cannot figure out why the cooler wont fit on. It is like the screws that are connecting the panel on the back to the cooler itself are too short and dont even reach the cooler.

 

[JohnBonhamsGhost]

post images of the backplate,
of the mounting kit as you're trying to attach it(where the standoffs & screws don't seem to be long enough),
and the different standoff sets that were included with the cooler.

 

[Karadjgne]

How many screws are short? All of them? Or just the ones you can't attach because you have one screwed down fully? It's a common thing.

 

[hrmccarthy]

All of them are short I have used this same cooler and i had no problems. It is baffling there all short by quite a lot. If they were just a little short i could maybe force it on but it is way too short

 

[Karadjgne]

And you are positive you have the right screws? Possible that what you are using is screws intended for the fans on the aio, and not the pump?

 

[hrmccarthy]

Yes those screws are entirely different and i remember from the last time installing this same cooler

 

[Mr.Spock]

If the screws seem too short, you probably have the backplate upside down

I have a cooler master MasterLiquid ML240L and a ASRock Motherboard (Z390 PRO4) and i cannot figure out why the cooler wont fit on. It is like the screws that are connecting the panel on the back to the cooler itself are too short and dont even reach the cooler.

 

[hrmccarthy]

No , it only goes one way