CPU cooler won’t install

[alexman51503]

I recently just got new parts for my computer i’m trying to build it now but i’m stuck, My CPU cooler won’t screw into the motherboard I followed all the instructions and looked it up nothing seems to be working when I try to screw it in I can get one side done but not the other side of screws because it lifts them way to high up from the socket

I’ve tried realigning everything taking ,out the bottom screws putting them back in, nothing works please help
Motherboard - MSI h110m gaming

Cooler - Cooler master hyper 212 EVO

 

[aldan]

if you can get one started go to the one across from it.you may have to press down firmly as the screws are spring loaded.once you get two started the other two will be easy.

 

[kraelic]

Did you use the taller mounting nuts? the shorter nuts are for 2011 sockets. Make sure the brace contact point is in the recessed center of the heatsink. Also start the screws in an pattern with 3 to 4 twists each, then when all 4 are started then you can tighten them until they bottom out but do not over tighten.

 

[smorizio]

i had two of these coolers to install before. there not user friendly. the trick is on the cooler itself and the top bracket there a small alignment pin on the cooler. if that not lined up to the bracket the right way the cooler wont go on. you may have to spin the cooler itself to get it to fall into the pin and stay there. or if you place the bracket in -------- to the cooler try going 90 degrees see if the pin falls in.

 

[Karadjgne]

Don't freak out. The hyper212 might be world famous for its ability and price, but it's also infamous for one of the industries biggest pain in the ash mounting system. You are not alone.

When installing, it's best to do so outside of the case, with the motherboard on a piece of thick cardboard. Line the cooler up to the mount, then start one screw a few threads. Stand up. Lean over and put some weight on the cooler straight down don't worry, the motherboard is supported by the cardboard. Start the opposite screw to the 1st. Pick a different 3rd screw and start that one, then start the last screw. Then it's just a matter of turning the screws a few times, work in an X pattern until all the screws are snug. Don't screw each screw all the way down, just a few turns at a time. Do not overtighten with a screwdriver, just snug tight.

 

[alexman51503]

i had two of these coolers to install before. there not user friendly. the trick is on the cooler itself and the top bracket there a small alignment pin on the cooler. if that not lined up to the bracket the right way the cooler wont go on. you may have to spin the cooler itself to get it to fall into the pin and stay there. or if you place the bracket in -------- to the cooler try going 90 degrees see if the pin falls in.

https://imgur.com/a/8JH1pp1 This bracket?

 

[alexman51503]

Don't freak out. The hyper212 might be world famous for its ability and price, but it's also infamous for one of the industries biggest pain in the ash mounting system. You are not alone.

When installing, it's best to do so outside of the case, with the motherboard on a piece of thick cardboard. Line the cooler up to the mount, then start one screw a few threads. Stand up. Lean over and put some weight on the cooler straight down don't worry, the motherboard is supported by the cardboard. Start the opposite screw to the 1st. Pick a different 3rd screw and start that one, then start the last screw. Then it's just a matter of turning the screws a few times, work in an X pattern until all the screws are snug. Don't screw each screw all the way down, just a few turns at a time. Do not overtighten with a screwdriver, just snug tight.

When I try and do that it is this high from the screw on diagonal side
https://imgur.com/a/K2t2pH4 I have been at this for hours

 

[alexman51503]

Did you use the taller mounting nuts? the shorter nuts are for 2011 sockets. Make sure the brace contact point is in the recessed center of the heatsink. Also start the screws in an pattern with 3 to 4 twists each, then when all 4 are started then you can tighten them until they bottom out but do not over tighten.

https://imgur.com/a/eANJnCX

this is the one im suppose to use for the bottom of the motherboard right to mount the cooler right?

 

[kraelic]

https://imgur.com/a/8JH1pp1 This bracket?

That pin is the anti-rotation, the recess hole to the left is what i was talking about. on the X brace there should be a pin to fall into that hole. Looking at a pic of the X brace there are holes for that alignment pin also I thought the pin sat just outside the X between two arms, so align those two up first, then try to remount with motherboard flat to the desk and come in gently from above so the bracket doesn't pop off the pins.

 

[alexman51503]

i had two of these coolers to install before. there not user friendly. the trick is on the cooler itself and the top bracket there a small alignment pin on the cooler. if that not lined up to the bracket the right way the cooler wont go on. you may have to spin the cooler itself to get it to fall into the pin and stay there. or if you place the bracket in -------- to the cooler try going 90 degrees see if the pin falls in.

https://imgur.com/a/8JH1pp1 This bracket?

That pin is the anti-rotation, the recess hole to the left is what i was talking about. on the X brace there should be a pin to fall into that hole.

https://imgur.com/a/eFCP86A
yeah I have it in that hole, the screws for the X still don't wanna all fit in the sockets though I don't get why I can get 2 from one side on but not the other 2 even if I do one and try the other one diagonally it doesn't work. The diagonal side is super high I cant get it to go into the socket https://imgur.com/a/K2t2pH4

 

[kraelic]

Your X is in the wrong direction. seeing it in the pics now. remove the x, as it is collapsed to move through you have the points away from each other, remove it, twist the X to have the points touch each other, then reinstall, when you open it back up it should line up. I may have said it backwards, but reverse the X and it should work then. Basically the X should go around the pipes, not elbow point into them. Those mountings holes for 775/115X/1366 should be on the diagonal line not around a circle.

 

[alexman51503]

Your X is in the wrong direction. seeing it in the pics now. remove the x, as it is collapsed to move through you have the points away from each other, remove it, twist the X to have the points touch each other, then reinstall, when you open it back up it should line up. I may have said it backwards, but reverse the X and it should work then. Basically the X should 'hug' the pipes, not hover hand.

I'm not sure what you mean. Does this look right? https://imgur.com/a/28ipFD0 I'm guessing the X needs to be flat with the cooler the only way I can get that if I make it this small like this https://imgur.com/a/gHdK1h5

 

[kraelic]

That is what is wrong, Collapse it to remove it, then swing the arms to collapse the other way. then when you get them in there and open them up it should lay flat.

 

[The Original Ralph]

a tip - i work with springs. Take a pair of pliers and before trying to install the cooler, compress each spring fully. Most coolers are using fairly high tension value spings. With each compression, the springs will loose some of their uncompressed length. Not much, but enough for you to be able to catch the threads on the 2nd spring.

just to give you an idea, some low tension (22 lb) springs, brand new and never collapsed were 6" in open length. Once compressed full 2 times, their uncompressed length dropped to 5.5" The cooler springs won't loose that much in uncompressed length, maybe 1/16th" but enough to allow you to mount the cooler

it's not specific to any brand, my Noctua coolers had the same issue