Cpu liquid cooler leak is it covered by warranty?

[not you]

Hello

I have bought a raijintek triton liquid cooler like 4 months ago and now i found out it is leaking

its liquid gotten on the video card (gigabyte gtx 970 g1 gaming) so i cleaned it with alcohol (read on the internet it worked for somebody) now im drying it for 24 hours to get every dropp of water out
(The liquid did not touch any other part im sure because of its placement and bcs the liquid was coloured )

I dont know what should i do with the cooler thou does the warranty cover random leaks? As i still have warranty for it.

What do you think is there any chanse the card still works?

Thank you for all the help

 

[John_234]

I had a corsair cooler leak in my pc and wreck my motherboard and gpu. I contact corsair about the issue and they asked me to send all affected parts to them for testing. If they confirm the parts have been damaged due to the cooler they should reimburse you for the cost to replace the parts including a rma of the cooling unit too.

 

[not you]

Thank you that sounds very promising i will contact the shop first from where i bought the product and if they are not willing to do anything i will try at the manufacturer

 

[John_234]

Thank you that sounds very promising i will contact the shop first from where i bought the product and if they are not willing to do anything i will try at the manufacturer

The shop should be able to replace the faulty cpu cooler but they will be unable to do anything else about the other parts in your system as this is covered under the manufacturers warranty. Your best bet would be to go through the manufacturers RMA so you can get all parts tested.

 

[not you]

Will do thank you

Im supprised the cooler is leaking thou as there is no sign of damage on it it looks just like as i bought it but still leaking :/

 

[John_234]

Will do thank you

Im supprised the cooler is leaking thou as there is no sign of damage on it it looks just like as i bought it but still leaking :/

Yes sometimes the pipe connectors on the cooler leak, my cooler showed no sign of damage but you could tell the leak from the cooler from coolant stains. I think it is the quality of seals they use and degradation with heat.

 

[not you]

^^ agreed
thank you for all the help
Now i will go and try to find out how to rma a product

 

[John_234]

Where did you purchase the cooler?

 

[not you]

A4team (and the video card too)