[SOLVED] CPU Running very slow - please help! Any ideas would be greatly appreciated!

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Dec 10, 2020
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My friend's CPU is running way below expected. 1st Percentile on userbenchmark.com - something is super-wrong.

My friend and I have identical setups (just built), but when we both run the CPU-Z benchmark, my CPU single-thread processor is running at 563.1, while his is only at 62.2 Same with multi-thread. Mine is 5597.3, and his is at just 806.

What could be the reason for this discrepancy?

Sidebar: he did just swap out his motherboard to match my own, so he might have messed up and it may be installed wrong? Just don't know what about it that would be "wrong". Per a different user's request, he bought some thermal paste and re-seated the chip, but no change.

We are both available to upload any tests or diagnostics you all might need to work this out! Thanks!

Here's the report from userbenchmark.com:

UserBenchmarks:
CPU: Intel Core i7-10700K - 15.8%
GPU: Nvidia GTX 1070 - 46.5%
SSD: Samsung 970 Evo NVMe PCIe M.2 1TB - 45.1%
USB: Lexar USB Flash Drive 32GB - 5.3%
RAM: G.SKILL F4 DDR4 3600 C18 2x16GB - 38.7%
MBD: Asus ROG MAXIMUS XII HERO (WI-FI)

Here's the individual core temperatures while playing Cyberpunk in bold:
+- Intel Core i7-10700K (/intelcpu/0)
| +- Bus Speed : 99.7894 99.7893 99.8007 (/intelcpu/0/clock/0)
| +- CPU Core #1 : 798.315 798.315 798.405 (/intelcpu/0/clock/1)
| +- CPU Core #2 : 798.315 798.315 798.405 (/intelcpu/0/clock/2)
| +- CPU Core #3 : 798.315 798.315 798.405 (/intelcpu/0/clock/3)
| +- CPU Core #4 : 798.315 798.315 798.405 (/intelcpu/0/clock/4)
| +- CPU Core #5 : 798.315 798.315 798.405 (/intelcpu/0/clock/5)
| +- CPU Core #6 : 798.315 798.315 798.405 (/intelcpu/0/clock/6)
| +- CPU Core #7 : 798.315 798.315 798.405 (/intelcpu/0/clock/7)
| +- CPU Core #8 : 798.315 798.315 798.405 (/intelcpu/0/clock/8)
| +- CPU Core #1 : 22 22 23 (/intelcpu/0/temperature/0)
| +- CPU Core #2 : 21 20 22 (/intelcpu/0/temperature/1)
| +- CPU Core #3 : 21 21 22 (/intelcpu/0/temperature/2)
| +- CPU Core #4 : 19 19 20 (/intelcpu/0/temperature/3)
| +- CPU Core #5 : 21 20 22 (/intelcpu/0/temperature/4)
| +- CPU Core #6 : 22 21 23 (/intelcpu/0/temperature/5)
| +- CPU Core #7 : 20 20 21 (/intelcpu/0/temperature/6)
| +- CPU Core #8 : 19 19 20 (/intelcpu/0/temperature/7)
| +- CPU Package : 22 22 23 (/intelcpu/0/temperature/8)
| +- CPU Total : 55.7617 30.7292 95.1923 (/intelcpu/0/load/0)
| +- CPU Core #1 : 59.375 23.3333 100 (/intelcpu/0/load/1)
| +- CPU Core #2 : 55.4688 26.6667 96.1539 (/intelcpu/0/load/2)
| +- CPU Core #3 : 53.125 29.1667 96.1539 (/intelcpu/0/load/3)
| +- CPU Core #4 : 54.6875 43.3333 96.1539 (/intelcpu/0/load/4)
| +- CPU Core #5 : 56.25 40 96.1539 (/intelcpu/0/load/5)
| +- CPU Core #6 : 58.5938 30 96.4442 (/intelcpu/0/load/6)
| +- CPU Core #7 : 53.9063 30 89.5833 (/intelcpu/0/load/7)
| +- CPU Core #8 : 54.6875 23.3333 92.3077 (/intelcpu/0/load/8)
| +- CPU Package : 6.60853 5.82308 8.28367 (/intelcpu/0/power/0)
| +- CPU Cores : 4.44778 3.70864 6.02882 (/intelcpu/0/power/1)
| +- CPU Graphics : 0 0 0 (/intelcpu/0/power/2)
| +- CPU DRAM : 1.65566 1.31435 2.11371 (/intelcpu/0/power/3)

Here's the cooler he's using:
Corsair iCUE H150i Elite Capellix Liquid CPU Cooler
https://www.amazon.com/gp/product/B08G1Q3GZR/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1

Let me know what you guys think. We can run any tests needed - we're totally at a loss here. Any ideas would be greatly appreciated! Thanks!
 
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