Question CPU severely underperforming in UserBenchmark testing (>10th percentile) ?

[mbilotti9]

Hi, I just built my first PC. My current UserBenchmark score is here:
https://www.userbenchmark.com/UserRun/65264864.

I have been running games fine, but when I checked the benchmark scores I got worried. I am not experiencing thermal issues. Can anyone please explain what is going on? I already tried all the steps suggested by UserBenchmark. Let me know if you need further information from me. Thanks

 

[thestryker]

You should probably turn on XMP for your memory kit as it should net you some extra performance, but I doubt that has anything to do with what you're seeing. Things like userbenchmark aren't particularly reliable so I wouldn't put much stock in its results especially if they're varied.

What sort of cooling are you using on your CPU? It shouldn't require anything real big, but it can potentially impact turbo capabilities. It's also possible, though unlikely, that the motherboard might not be set to unlimited turbo time (this is Intel spec with 13th gen).

edit: it helps to provide complete specifications of your computer

 

[Lutfij]

Welcome to the forums, newcomer!

If you're able to run your tasks without an issue, I'd say to leave it be. Your UserBenchmark wont' show what the make and model of your PSU is. Please mention that.

You also have two BIOS updates pending, if you're on F7(going off the BIOS date on UserBenchmark ink). It's still a good idea to pas son your specs instead of having a site tell you if you're having issue with your PC.

 

[Wuwu]

Stop using that rubbish site, that would get you way further ahead.

 

[SkyNetRising]

Can anyone please explain what is going on?

CPU is not boosting properly.
Either it is overheating or you have turned off turbo boost in BIOS.
Another thing - your ram may not be installed in proper dual channel ram slots.

So ...
1. check cpu temperatures (use MSI afterburner),
2. enable turbo boost,
3. check ram placement (show photo from cpu-z memory section).

To show a screenshot, upload it to imgur.com and post link.

 

[mbilotti9]

Ok, thanks for the quick replies. Some further information: I am using a coolermaster i70c. As far as I can tell, my temperatures are not the cause. Gigabyte control center is giving me nominal readouts <60°c. My PSU is a Corsair 750cx. I have my ram in the 2nd and 4th slots from left to right. I can't post a pic right now because I'm at work, but when I get home I will. Is the turbo boost setting only available in the bios?

 

[mbilotti9]

Stop using that rubbish site, that would get you way further ahead.

Not exactly helpful

 

[mbilotti9]

You should probably turn on XMP for your memory kit as it should net you some extra performance, but I doubt that has anything to do with what you're seeing. Things like userbenchmark aren't particularly reliable so I wouldn't put much stock in its results especially if they're varied.

What sort of cooling are you using on your CPU? It shouldn't require anything real big, but it can potentially impact turbo capabilities. It's also possible, though unlikely, that the motherboard might not be set to unlimited turbo time (this is Intel spec with 13th gen).

edit: it helps to provide complete specifications of your computer

What other spec do you need?

 

[mbilotti9]

Also, I forgot to mention, when I first built it I used the Intel laminar r1 cooler that came stock. I couldn't get the plastic pins to lock. I used it for a few days until I got the coolermaster. I had higher temps, 65-75 but I didn't get any temp warnings. Could this have damaged the CPU?

 

[SkyNetRising]

I am using a coolermaster i70c. As far as I can tell, my temperatures are not the cause.

That's a terrible cooler. Why would you get that? Just because of led lights?
It's not any better than Intel stock cooler.
Get something better.
Even cheapest tower/heatpipe cooler would have better performance.
Deepcool Gammaxx 400, CM Hyper 212 evo, Deepcool AK400.

Is the turbo boost setting only available in the bios?

Yes. Turbo boost setting gets configured in BIOS.

 

[mbilotti9]

That's a terrible cooler. Why would you get that? Just because of led lights?
It's not any better than Intel stock cooler.
Get something better.
Even cheapest tower/heatpipe cooler would have better performance.
Deepcool Gammaxx 400, CM Hyper 212 evo, Deepcool AK400.

Yes. Turbo boost setting gets configured in BIOS.

Ok, I hear you. But if I'm not getting high temperature then it's ur actually the problem? I am looking at getting a nice aio but I wanted to fix the issue first.

 

[SkyNetRising]

But if I'm not getting high temperature then it's ur actually the problem?
I am looking at getting a nice aio but I wanted to fix the issue first.

After you enable turbo boost, temperatures will shoot up.
It probably was disabled because of that terrible cpu cooler.

And you don't need AIO to cool down i5-13400F.
A good air cooler wil do the job perfectly fine.

 

[DSzymborski]

Ok, I hear you. But if I'm not getting high temperature then it's ur actually the problem? I am looking at getting a nice aio but I wanted to fix the issue first.

You have to understand that modern CPUs don't just hold back when you start throttling. There's algorithmic behavior and if your temperatures are rising at a certain speed, your CPU is aware of it. Since the cooler is *always* a problem, it makes little sense to wait to replace it. If I'm looking for my wallet and I see my sink is overflowing, I'll stop and check the sink; if you see a problem, fix the problem.

 

[thestryker]

What other spec do you need?

You covered it with the additional information you posted.

Ok, I hear you. But if I'm not getting high temperature then it's ur actually the problem? I am looking at getting a nice aio but I wanted to fix the issue first.

There's no way that cooler is keeping the CPU at 60C while running userbenchmark. The cooler is most likely the reason you're getting one experience when playing games and another when loading the CPU. Gaming is rather light on the whole CPU, even CPU heavy games, whereas benchmarks are designed to hit the CPU as hard as possible.

You do not need anything real expensive cooling wise, but certainly a good single tower cooler minimum. My preference is for Thermalright (I think their best single tower cooler is now called Burst Assassin or BA120 they rename stuff a lot), but their worldwide availability isn't great so might not be available in your region. Deepcool is the other good inexpensive choice for single tower coolers.

 

[mbilotti9]

Ok, noted. I wanted an aio because I wanted to experiment with over locking. After this whole situation I have found out my CPU isn't even unlocked. I see that I still have a lot to learn. Thanks all for the comments. I will experiment a little with the bios settings and see what I get. Will check back in in a few hours.

 

[Bob.B]

Ok, thanks for the quick replies. Some further information: I am using a coolermaster i70c. As far as I can tell, my temperatures are not the cause. Gigabyte control center is giving me nominal readouts <60°c. My PSU is a Corsair 750cx. I have my ram in the 2nd and 4th slots from left to right. I can't post a pic right now because I'm at work, but when I get home I will. Is the turbo boost setting only available in the bios?

If the bios turbo is set correct look at the windows power management and see if the max cpu power is set to 100%.

 

[mbilotti9]

Ok, I think this one is solved folks. I enabled the turbo boost, and disabled the Intel speed shift, and ran userbenchmark. My CPU temps started shooting up like described. I stopped the test and I will be buying a better cooler. Thanks to everyone that helped out with this one!

 

[SkyNetRising]

I enabled the turbo boost, and disabled the Intel speed shift, and ran userbenchmark. My CPU temps started shooting up like described. I stopped the test and I will be buying a better cooler.

Turbo boost has to be enabled and
Speed Step has to be enabled.

Do not make random modifications in BIOS, you don't understand.