Question Cpu throttle after installed new fans and heatsink

Mar 2, 2021
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My computer throttles after a technician from dell changed its heat sink and fans. Now max CPU frequency is mounted at %30 and fans are maximum 3000 RPM.
What should I do?

Extra:
When I unplug my charger cable after some seconds (no more than 10) it shuts down.
 

Flamebrander

Upstanding
Aug 1, 2020
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Do you have a monitoring software? If not, I would recommend you install HWinfo 64. It is a free application that can let us know what your thermals are currently at.

Once you have those, could you please post a screenshot of your thermals under idle load (doing little to no work, having very few apps open), and under the most load that you usually put it at. Also, could you send a specs list of your pc
 

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