When I first got my computer it was a little laggy nothing too crazy, I noticed when my computer was freezing my cpu usage is jumping up to 100% and everything freezes and this happens when im doing something as simple as watching a video on youtube or a movie in vlc media player this lead me to believe it was a cpu issue but it wasn't unbearable so I stuck with it until I could find a permanent fix. Then after about 6 months it started showing a screen when I turned it on that said "Press ESC in 1 seconds to skip startup.nsh, or any other key to continue" and the screen wouldn't change even if you tried to press a key, you'd then have to restart the computer a second time for it to start normally. However 1 month later my computer won't turn on at all it just keeps looping that screen, the restart method no longer works. I looked up the error but there's no sure fire answer, some say it's a harddrive problem but that wouldn't make sense because I can read my harddrive on my laptop using a harddrive reader so it isn't corrupt, this got me thinking it's the harddrive reader in my computer. But I dont know because I changed ports for my harddrive and it worked for about 2 weeks then it went back to looping the screen there is one more port I can try but I think the same thing will happen. This problem started happening pretty soon after I got my brand new desktop so I know it's not a virus etc. I'm thinking it's a hardware malfunction either in the CPU or some component having to do with the harddrive and if anyone has any ideas on how to fix it that would be amazing. I don't want to have to buy an entire brand new computer.
The company I bought it from has horrible customer service, I've tried getting help but it's usually a 2 hour call that results in nothing but lost time, so I've come here for possibly alternative methods.
The company I bought it from has horrible customer service, I've tried getting help but it's usually a 2 hour call that results in nothing but lost time, so I've come here for possibly alternative methods.