CPU usage spikes very high at idle.

[jordaan98]

Hi guys,

I built my gaming PC a few weeks ago and everything was smooth up until now, I haven't noticed any drop in performance but I've been keeping a close eye on hardware monitor and recently some problems have occured. When I first start my PC up and immediately open hardware monitor it says all my CPU cores are running at 100% then drops to normal 0-4% but when I have nothing open only task manager, core temp, and hardware monitor, the cpu spikes sporadically up to 50-60 even 90%load briefly even when nothing is happening. I'm very concerned as nothing has been touched and it was running lovely. I ran a full scan using McAfee and no malware was found and the temps are also normal, I was also keeping an eye on resource monitor but I saw nothing out of the ordinary. In resource monitor, the highest average is 0.45 belonging to LED keeper.exe which is part of MSI mystic light

CPU - Ryzen 5 2600
Motherboard- MSI gaming plus x470
Ram - 16gb GSkill Trident Z

update - System just overtook at 0.47

 

[Peter Martin]

how do you know nothing is happening? use Resource Monitor to see what is happening to CPU, Disk and Network

 

[jordaan98]

how do you know nothing is happening? use Resource Monitor to see what is happening to CPU, Disk and Network

I have had resource monitor open for a long time as i said the highest cpu usage belonged to LED keeper.exe before being overtaken by system, currently it is mcafee as im running another scan

 

[jordaan98]

Nothing abnormal appeared on resource monitor but yet just now 2 cores hit 100% and all the others except 1 were 80+, please help me

 

[Peter Martin]

disable mcaffee

 

[jordaan98]

disable mcaffee

McAfee wasnt running on resource monitor when the spikes are happening, but I have run scans with both McAfee and Malwarebytes and neither found anything but yet briefly I saw the file hxtsr.exe take up alot of usage for split second, I cant locate the file for the life of me, but I understand its part of microsoft office but I dont have office installed so extremely worried

UPDATE- I caught the file on resource manager, and it says its from microsoft outlook so less worried, any ideas if this is a common problem causing spikes or could it be something else

 

[Peter Martin]

that is from MS Office. Repair your Office install. that might fix it. your AV might have a problem with it. I just use built in Defender, never an issue

it's here

C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.7167.40721.0_x64__8wekyb3d8bbwe\hxtsr.exe

 

[jordaan98]

that is from MS Office. Repair your Office install. that might fix it. your AV might have a problem with it. I just use built in Defender, never an issue

I don't have office installed, at least not on my programs list

 

[Peter Martin]

never mind, they keep deleting my responses. apparently Artificial Intelligence has been replaced with Artificial Stupidity running this board. Maybe it isn't artificial.

 

[jordaan98]

that is from MS Office. Repair your Office install. that might fix it. your AV might have a problem with it. I just use built in Defender, never an issue

it's here

C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.7167.40721.0_x64__8wekyb3d8bbwe\hxtsr.exe

I don't seem to have windows apps in my programs files

 

[jordaan98]

that is from MS Office. Repair your Office install. that might fix it. your AV might have a problem with it. I just use built in Defender, never an issue

it's here

C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.7167.40721.0_x64__8wekyb3d8bbwe\hxtsr.exe

ignore me I've had a long day ive found the file