CPU won't go above 29% and it's stuck at 0.79GHz

[Andrei_10]

Hey, some time ago my pc became very slow. Since then I tried to clean install windows, to change the power saving options, to reset and update the bios but nothing worked.

Another weird thing that happens is that I can't update my gpu driver. I have a gtx 970 with 4gb. an i5 6400, 8gb of ram and a msi b150 gaming m3 mb.

cpu-z : https://i.imgur.com/QxcClFc.png

aida64 cpu stress test : https://i.imgur.com/6v9AUDi.png

HWmonitor : https://i.imgur.com/kxOju00.png


task manager : https://i.imgur.com/tpbM3V3.png

later edit

https://service.msicomputer.com/msi_user/support/TechFAQdetail.aspx?formid=3265

I fixed it.

 

[Obakasama]

Looking at the CPU-Z grab it looks like the wrong multiplier is set? Maybe there's a BIOS setting which allows the multiplier to be set as 'auto'? Have you tried clearing CMOS?

I'm sure someone will know for certain.

 

[Andrei_10]

Obakasama:
Looking at the CPU-Z grab it looks like the wrong multiplier is set? Maybe there's a BIOS setting which allows the multiplier to be set as 'auto'? Have you tried clearing CMOS?

I'm sure someone will know for certain

I don't know about the multiplier setting but I've already cleared CMOS and it didn't fix my problem

 

[smorizio]

https://www.msi.com/Motherboard/support/B150-GAMING-M3
go to the bios files. downlaod and unzip to a usb stick the newest bios file.
boot with the usb stick in to the bios and run the update twice.
see if anything changes.
if not run the free intel cpu tester see if the cpu passes or fails.

 

[Andrei_10]

https://www.msi.com/Motherboard/support/B150-GAMING-M3
go to the bios files. downlaod and unzip to a usb stick the newest bios file.
boot with the usb stick in to the bios and run the update twice.
see if anything changes.
if not run the free intel cpu tester see if the cpu passes or fails.

Nothing changed and the intel cpu tester didn't find any problem.
cpu test : https://i.imgur.com/zDPPiVJ.png

 

[Andrei_10]

Disabling the Intel Adaptive Thermal Monitor fixed it.

https://service.msicomputer.com/msi_user/support/TechFAQdetail.aspx?formid=3265