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CPU-Z and Speccy see 12gb ram but on Windows it shows 8gb installed and 2.99 usable


Sep 10, 2015
Hello, since yesterday this has kept happening, I have looked on the internet and did as I read in some places, I moved the position of the ram and no changes.

The only change was that when I would only run it with one stick of ram the computer would not boot up, only the fans and lights would come up.

I am stuck and don't know what to do next, If you would need more information comment and I will try to give what I can and know.


Thank you for your help.

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