Question Crash Dump Analysis Help

[Razzzor]

Hello I need help to understand what caused my PC to crash in BSoD today. I already did the .dmp analysis through WinDbg but did not understand what actually caused the problem as I have never done it before. Can anyone tell me ? below the details of analysis pasted
https://pastebin.com/0HcCpCC4

 

[PC Tailor]

Could you post a link to the raw dump file my friend ?

 

[Razzzor]

Could you post a link to the raw dump file my friend ?

here
https://files.catbox.moe/p3mrom.dmp

 

[PC Tailor]

I have ran the dump file and you can see the full report here: https://pste.eu/p/8jVN.html

Summary of findings:

BugCheck A
Probably caused by : Npfs.SYS ( Npfs!NpWriteDataQueue+11b )

Bugcheck Description:
IRQL_NOT_LESS_OR_EQUAL
"This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at an invalid address while at a raised interrupt request level (IRQL).
This is typically either a bad pointer or a pageability problem.

P1 is the address that could not be referenced."

About your bugcheck:
"Bug check 0xA is usually caused by kernel mode device drivers using improper addresses. This is either a bad memory pointer or a pageability problem with the device driver code. Examine the third party drivers .

Check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error. For more information, see Open Event Viewer. Look for critical errors in the system log that occurred in the same time window as the blue screen."

Some things to consider:
I would highly advise you to view the full report above, as this will contain much more detail as to the bugcheck and modules running at the time.

• I believe there is a new BIOS for your board: https://www.msi.com/Motherboard/support/B450M-PRO-M2-V2, you may not want to update this until third party drivers are verified.
• I can't see your LAN drivers, are you using ethernet to connect to the internet? Your board has it's own LAN drivers on the MB website.
• i also believe there may be an update for your AMD chipset drivers
• Did you install the DAEMON tools manually?

Any MB / Chipset drivers can be installed from here: https://www.msi.com/Motherboard/support/B450M-PRO-M2-V2#down-driver&Win10 64

 

[Razzzor]

I have ran the dump file and you can see the full report here: https://pste.eu/p/8jVN.html

Summary of findings:


About your bugcheck:
"Bug check 0xA is usually caused by kernel mode device drivers using improper addresses. This is either a bad memory pointer or a pageability problem with the device driver code. Examine the third party drivers .

Check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error. For more information, see Open Event Viewer. Look for critical errors in the system log that occurred in the same time window as the blue screen."

Some things to consider:
I would highly advise you to view the full report above, as this will contain much more detail as to the bugcheck and modules running at the time.

• I believe there is a new BIOS for your board: https://www.msi.com/Motherboard/support/B450M-PRO-M2-V2, you may not want to update this until third party drivers are verified.
• I can't see your LAN drivers, are you using ethernet to connect to the internet? Your board has it's own LAN drivers on the MB website.
• i also believe there may be an update for your AMD chipset drivers
• Did you install the DAEMON tools manually?

Any MB / Chipset drivers can be installed from here: https://www.msi.com/Motherboard/support/B450M-PRO-M2-V2#down-driver&Win10 64

1. OK I will update BIOS

2. I do use ethernet but did not install any lan driver since it runs automatically
3.I dont know what do you mean by installing DAEMON tools manually. I did install it without changing much settings

 

[PC Tailor]

1. OK I will update BIOS

2. I do use ethernet but did not install any lan driver since it runs automatically
3.I dont know what do you mean by installing DAEMON tools manually. I did install it without changing much settings

I would leave BIOS till last as it can go wrong.
Focus on other drivers first, just identify which drivers you haven't updated and update using that site first.

 

[PC Tailor]

Also don't update to BETA.

 

[Razzzor]

Also don't update to BETA.

i'm actually using AMD Adrenaline optional version. on the website there's only this optional version available. maybe this is causing my pc to crash. how do I get back old version now?