Crash dump blue screen

Sevy

Commendable
Apr 29, 2016
1
0
1,510
Hi.
Today i tried to edit some photos online, and found befunky . com...i pressed on the upload from computer and my pc crashed showing me the blue screen with crash dump. I pushed the restart button and it started off fine...i tried to upload something to a different site and there wasn't any problem....and then i tried again on that site and it happened again. This is the error
"Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 0000000000000021
BCP2: FFFFF900C5F84000
BCP3: 0000000000002030
BCP4: 00009400000B0400
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I tried to read the dump files with blue screen viewer, but they were corrupt. I could read an older dump file but not the two from tonight.
Is there a problem with my pc or just that website?
 
Solution
if you have windows 7 build 7600 you should update to build 7601 (windows 7 sp 1) before you spend too much time looking at bugchecks.
There are just too many old bugs in windows 7 RTM.

You might also want to confirm that the BIOS is updated to current a current version or reset it to defaults and reconfigure the settings.
(in case memory timings were correct)

this kind of assumes you can boot your system long enough so you can update to the service pack.
if you have windows 7 build 7600 you should update to build 7601 (windows 7 sp 1) before you spend too much time looking at bugchecks.
There are just too many old bugs in windows 7 RTM.

You might also want to confirm that the BIOS is updated to current a current version or reset it to defaults and reconfigure the settings.
(in case memory timings were correct)

this kind of assumes you can boot your system long enough so you can update to the service pack.
 
Solution