Crash when creating system image

[link575]

Hey there, I recently tried to create system image and its maybe minute into the process and then blue screens.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88000C19D6E
BCP3: FFFFF880085CA908
BCP4: FFFFF880085CA160
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\012314-13759-01.dmp
C:\Users\Matt\AppData\Local\Temp\WER-21216-0.sysdata.xml

Thats what shows as the information for the crash. Any help on why this is happening would be greatly appreciated. Thank you.

 

[ahnilated]

Are you sure your drive is ok? I would check to make sure there are no issues on that before you go much further in your troubleshooting.

 

[link575]

I've never had any other problems with the drive or computer. This is the first blue screen I've had i think since i made the computer like 5 years ago. Also I've had system images made before and never encountered a problem. How would I check if there's something wrong?

 

[Y0GI]

Run your HDD manufacturer's diagnostic software. Seagate has "SeaTools": http://www.seagate.com/support/downloads/seatools/ , both Windows and DOS, and WD has "Data Lifeguard Diagnostic": http://support.wdc.com/product/download.asp?groupid=612&sid=3

Yogi

 

[link575]

I have an intel ssd so I ran Intels ssd toolbox diagnostics and it didn't find anything. Anything else I can do? Also I tried to just backup my libraries this time no image. It crashes at creating the shadow backup. I only have 6gb left on my ssd could it be that creating the shadow backup is taking up all the space left and causing the crash??

 

[Y0GI]

I have an intel ssd so I ran Intels ssd toolbox diagnostics and it didn't find anything. Anything else I can do? Also I tried to just backup my libraries this time no image. It crashes at creating the shadow backup. I only have 6gb left on my ssd could it be that creating the shadow backup is taking up all the space left and causing the crash??

Could be. Have you disabled the pagefile.sys? Disabled Hibernation?

Yogi

 

[link575]

Not at my computer right now so I'm not sure if I have hibernation on, I can't remember. I don't know what pagefile.sys is though. What's it for and how would I go about disabling it?

 

[Y0GI]

Here is a complete optimization guide: http://www.thessdreview.com/ssd-guides/optimization-guides/the-ssd-optimization-guide-ultimate-windows-8-edition/?ModPagespeed=noscript

See Item #6 on page 2 for pagefile.

Yogi

 

[link575]

Thanks I will try this when I get home and report back.

 

[Y0GI]

You're welcome!

Good luck!

Yogi

 

[link575]

Well I did most of the things on that site, freed up about 12 GB so im now at 17GB free. It's only an 80GB drive so it was a nice chunk. I was able to create a system image so it must have been the lack of space left. Thanks.

 

[Y0GI]

You're quite welcome. Glad to see that you got it worked out.

Yogi