Question Crash while gaming: 0x141 VIDEO_ENGINE_TIMEOUT_DETECTED

Yelooh

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Sep 9, 2016
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Every thread I found on this online does not have a definite solution, just saying uPdaTe yOuR drRivERS. I'm leaning towards replacing my graphics card, but I'd like to hear from some people directly.

SPECS (All stock clocks and voltages):
AMD Ryzen 7 2700x
Gigabyte B450M DS3H
2x16GB Corsair Vengeance LPX 3000MHz
Asus Radeon RX 5700-8G
Creative Sound Blaster Audigy RX
Corsair CV550 80 Plus Bronze
500GB Samsung SSD 860 EVO (boot n important stuff)
1TB WD Blue 7200rpm (games and long-term storage)

This is a new PC build. The computer freezes, then goes black ~2 seconds later (accompanied by a constant loud speaker noise), and then I manually have to perform a hard reset. This will only happen when I am in game, and can happen at any time, from 10 minutes of gameplay to over 2 hours. Also while in game, there are occasional flashing bars that stretch across both monitors. Temperatures are normal when it crashes (the last time it crashed, the CPU was 55°C, GPU was 68°C). Since I've had this problem I've learnt quite a bit about diagnostics, so that's why my ordering may seem silly.
(I also want to ask whether the 550W power supply will be an issue, as I was sent the wrong one and thought that a 550W will do fine anyway. Did I undercut it??)

Before I was having this black screen, I was getting BSODs all over the place, seemingly at any time. The errors implied faulty memory, and swapping DIMM slots seems to have fixed the issue, but upon having this new issue, I assumed the memory was still to blame, so went ahead and tried what forums were telling me.
Chkdsk found nothing wrong.
I tried Memtest86 got stuck for over 6 hours on pass 5, test 9 with no errors, so I stopped it.
I uninstalled and reinstalled as many drivers as I could.

I found out about WinDbg, and noticed that dump files I was looking for weren't in the minidump folder, but were here: C:\Windows\LiveKernelReports\WATCHDOG. EVERY SINGLE report is the same (0x141), apart from one (0x117), but they both involve the same file, atikmpag.sys and both act the same. I've been following different forum posts which reported the NVIDIA equivalent nvlddmkm.sys, but it still throws the same 0x141 and 0x117 errors. I couldn't open the LiveKernelReports in WinDbg, it kept saying 'The parameter is incorrect', so I used WhoCrashed. Here's the two different errors:

Code:
On Wed 13/05/2020 03:43:18 your computer crashed or a problem was reported
crash dump file: C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20200513-0343.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF8024F5209F0)
Bugcheck code: 0x141 (0xFFFF8A8733268050, 0xFFFFF8024F5209F0, 0x0, 0x358)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\Windows\System32\DriverStore\FileRepository\c0352920.inf_amd64_170880f29321e016\B352355\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_ENGINE_TIMEOUT_DETECTED

On Wed 13/05/2020 03:00:10 your computer crashed or a problem was reported
crash dump file: C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20200513-300.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF8024F5209F0)
Bugcheck code: 0x117 (0xFFFF8A8733E05010, 0xFFFFF8024F5209F0, 0x0, 0x104C)
Error: VIDEO_TDR_TIMEOUT_DETECTED
file path: C:\Windows\System32\DriverStore\FileRepository\c0352920.inf_amd64_170880f29321e016\B352355\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that the display driver failed to respond in a timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_TIMEOUT_DETECTED

I don't have access to the other PCIe port, as the graphics card is too big. At this point I'm suspecting faulty hardware, and I think I'll replace my RX 5700. Would anyone here agree, or advise on further diagnostics?


I appreciate any input. Thanks.
 

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