Question Crashed - Will Only Boot to BIOS - No HDD Detected

TipsyMcStagger

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Nov 14, 2009
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I'm sorry if this isn't posted in the correct section. I put this machine together in late 2018. I am not well versed in the nuisances of computers. I'm just a handy guy and I followed some online guides to assemble this, and a few previous machines. This is a daily use, email, browsing, Youtube type of computer.

Today, I got a blue screen in Windows 10, which I've never gotten before. The computer then rebooted directly to BIOS.

In the EZMode BIOS Utility menu under "Boot Priority" there are no hard drives listed. Selecting F8 results in "The system can not find any bootable devices."

I can only assume this means the M.2 SSD has failed? Or is it possible there is another problem causing the system to not recognize the SSD?

I'm not really sure where to go from here other than replacing the SSD. I assume it's next to impossible to recover data from a failed SSD?

Thanks very much.


The basics of the machine are listed below:

Motherboard – Asus Prime B450M-A

CPU - AMD Ryzen 3 2200G Processor with Radeon Vega 8 Graphics – YD2200C5FBBOX

CPU Cooling Fan - Noctua NH-L9a-AM4, Premium Low-Profile CPU Cooler for AMD AM4 (Brown)

Hard Drive - Crucial MX500 1TB 3D NAND SATA M.2 (2280SS) Internal SSD, up to 560MB/s – CT1000MX500SSD4RAM -

RAM - G.SKILL Aegis 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 2666 (PC4 21300) Desktop Memory Model F4-2666C19D-16GIS

Power Supply - Corsair CX Series 450 Watt 80 Plus Bronze Certified Modular Power Supply (CP-9020101-NA)

Case - Thermaltake Versa H17 Black SPCC Micro ATX Mini Tower Gaming Computer Case CA-1J1-00S1NN-00

Case Fans - ARCTIC F12 PWM PST - 120 mm PWM PST Case Fan with PWM Sharing Technology (PST), Very quiet motor, Computer, Fan Speed: 230-1350 RPM - Black/White
 
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TipsyMcStagger

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Nov 14, 2009
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If I buy an external enclosure for the M.2 SSD, would I be able to use my laptop to determine if it's the SSD that's failed?
I guess there's not much interest in this but I'll post a resolution for those who come later;

I bought an enclosure and the Crucial M.2 SSD could not be accessed. So, my initial assumption that the HDD failed was correct. Like millions before me, I wish I'd backed up some of the files but there's not a lot I can do about that now.

Not wanting to use another Crucial M.2 SSD, I bought a Samsung SSD, reinstalled Windows 10 and all is well.

The failed SSD was a Crucial MX500 1TB 3D NAND SATA M.2 (2280SS) Internal SSD, up to 560MB/s – CT1000MX500SSD4RAM

The new SSD is SAMSUNG 970 EVO Plus SSD 1TB, M.2 NVMe Interface Internal Solid State Hard Drive with V-NAND Technology for Gaming, Graphic Design, MZ-V7S1T0B/AM.
 

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