[SOLVED] Crashing - Minidumps and Computer Specs included

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psy1

Prominent
Aug 9, 2020
56
1
545
Hello,

My system has been crashing causing the occasional BSOD. This usually happens on startup. I did make a previous post about this and I mistakenly thought the problem had been solved.

I have 2 Minidump files that I have uploaded here: http://www.mediafire.com/folder/5caaurusk3yslbq,8ivkizx8z8r9987/shared

The relevant system specs here:
CPU: Ryzen 1700
Motherboard: Asus Prime B350-plus
RAM: G.Skill F4-3200C14D-16GFX
Power Supply: Silverstone Strider ST60F-TI 600W

Any help?

More information:

WhoCrashed Report:
On Thu 8/10/2020 5:42:20 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\100820-8562-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F3EA0)
Bugcheck code: 0xA0 (0x10E, 0xA, 0xF559, 0x3987)
Error: INTERNAL_POWER_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the power policy manager experienced a fatal error.
This is likely to be caused by a hardware problem. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
 
Solution
I'd like to report that the problem is fixed as far as I can tell.
I've done extensive testing to confirm this.
The computer hasn't crashed since November the 24th. (8 days)
Today just to make sure the problem was fixed, I restarted my computer 30 times in various ways. I reset, shutdown, and turned the switch off at the wall.
And I done some other tests as well and it booted 100% of the time.
(I suppose it's reasonable to question whether or not the problem has been fixed but, previous to this I was crashing 1-5 times a day, I think from that I can be very confident the problem has been fixed.)

As it turned out the Blizzard tech guy had the answer: clean boot.
He seemed very confident that he had the answer when he said: Never fear...

psy1

Prominent
Aug 9, 2020
56
1
545
I'd like to report that the problem is fixed as far as I can tell.
I've done extensive testing to confirm this.
The computer hasn't crashed since November the 24th. (8 days)
Today just to make sure the problem was fixed, I restarted my computer 30 times in various ways. I reset, shutdown, and turned the switch off at the wall.
And I done some other tests as well and it booted 100% of the time.
(I suppose it's reasonable to question whether or not the problem has been fixed but, previous to this I was crashing 1-5 times a day, I think from that I can be very confident the problem has been fixed.)

As it turned out the Blizzard tech guy had the answer: clean boot.
He seemed very confident that he had the answer when he said: Never fear though I have an excellent idea of what's happening.
At first I didn't follow the instructions precisely and then I went back and followed them exactly. After I done that I didn't get any more crashes.
I've even got my beloved wifi adapter installed again!

So, I guess the credit goes to Tech Specialist Rainmithwen.
 
Last edited:
Solution