Hi, I turned on my laptop today to discover that the "L" key now mutes my volume rather than doing what it's supposed to do.
Other changes include:
"volume up" now counts as a right click
"9" now does nothing
"brightness down" now brings up search
"search button" goes to desktop
"wifi button" is now a backslash
"print screen" is now a "W"
"right-hand shift key" now brings up devices
At first I assumed some malware had got me so i did a virus check with AVG and a malware check with malware bytes. it found a pup.optional.installcore file it thought suspicious so it was removed. However this fixed nothing
I have tried restoring the computer to a point last week but it didn't fix the problem.
I finally got hold of a little usb keyboard and can confirm that it works perfectly which brings me to the conclusion this is a hardware issue not software.
What could possibly have caused this and does anyone know of a way to fix it?
Potentially relevant information:
Yesterday when I turned on the laptop it told me the date/time app wasn't working and sure enough it was giving me a completely incorrect time. I assumed a driver or whatever had broken and I put it on the list of things I would sort later.
That evening, when I shut down the laptop, it made a series of beeps (3 or 4 im not sure)
When I turned it on this morning is when the problem started.
I have since shut down and restarted several times and the beeps have not come back.
My laptop sits on a fan mat and is constantly very cool so I don't think the beeps are related to heat.
The date/time issue was fixed when I restored the computer.
I hope that provides as much detail as is possible. If anyone can help I would be very grateful.
Thanks
Other changes include:
"volume up" now counts as a right click
"9" now does nothing
"brightness down" now brings up search
"search button" goes to desktop
"wifi button" is now a backslash
"print screen" is now a "W"
"right-hand shift key" now brings up devices
At first I assumed some malware had got me so i did a virus check with AVG and a malware check with malware bytes. it found a pup.optional.installcore file it thought suspicious so it was removed. However this fixed nothing
I have tried restoring the computer to a point last week but it didn't fix the problem.
I finally got hold of a little usb keyboard and can confirm that it works perfectly which brings me to the conclusion this is a hardware issue not software.
What could possibly have caused this and does anyone know of a way to fix it?
Potentially relevant information:
Yesterday when I turned on the laptop it told me the date/time app wasn't working and sure enough it was giving me a completely incorrect time. I assumed a driver or whatever had broken and I put it on the list of things I would sort later.
That evening, when I shut down the laptop, it made a series of beeps (3 or 4 im not sure)
When I turned it on this morning is when the problem started.
I have since shut down and restarted several times and the beeps have not come back.
My laptop sits on a fan mat and is constantly very cool so I don't think the beeps are related to heat.
The date/time issue was fixed when I restored the computer.
I hope that provides as much detail as is possible. If anyone can help I would be very grateful.
Thanks
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