Question Creative sound blaster z not working

Apr 12, 2021
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I bought a new Creative Soundblaster Z to overcome problems with the integrated sound card (the audio output was "heard" by the microphone). So i open the case and install it on the PCI Express X 1, restarted the pc but it wasn't working.

In the device manager I noticed that the card was read as an audio device but not as an output / input; ideas how i could do? Keep in mind that I have already tried to remove and replace the sound card, update the drivers, deactivate and reactivate the cards and deactivated the internal sound card from the bios. Suspected changes imposed by Hp to avoid the use of audio outputs connected to PCI X 1, similar to the system to block the integrated video output and privilege the NVIDIA card
 

sonofjesse

Honorable
Jul 27, 2016
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10,790
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Sound Blaster makes great hardware, but drivers in the past were a bit painful.

Onboard audio should work unless you have a defective MB.

If your having issues with onboard and external card, not trying to be mean, but do you have a lot of experience with this?

I would start off getting the latest drivers and make sure the card you got supports your OS. Update the drivers manually if you have too.

Good luck!
 

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