Question Critical Kernel-Power, Event ID 41, Task Category: (63)

[maverick_u]

Hello, I constantly run into kernel power event 41 errors when I try to play games (like DOTA) on my laptop. My laptop just shuts down with no BSOD and I get a warning message in the BIOS: "Your battery is temporarily disabled. Please turn off the unit and try again when the unit is back to operational temperature."

I have tried a fresh install of DOTA 2, Windows 10, reseating my RAM, and updating and deleting old drivers, but nothing has worked. I hope you can help me.

Event viewer logs down below.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 25-10-2023 03:27:42
Event ID: 41
Task Category: (63)
Level: Critical Keywords: ((70368744177664),(2)

User: SYSTEM
Computer: System-PC
Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

- <Event xmlns="

http://schemas.microsoft.com/win/2004/08/events/event

">

- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2023-10-24T21:57:42.6832261Z" />
<EventRecordID>5170</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-5LOB76J</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">209</Data>
<Data Name="BugcheckParameter1">0xffffcd0314472010</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xfffff800851f12d0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>

 

[Colif]

what Dell laptop is it?

41 (63) is an event recorded by windows after an unexpected restart. Its not a cause, its a reaction.

Your battery is temporarily disabled. Please turn off the unit and try again when the unit is back to operational temperature."

was laptop plugged in when you get warnings? any flashing led on battery?

Inspiron 17R 7720 "Your Battery is Temporarily Disabled", Battery LED Flashing Orange | DELL Technologies

One of my Inspiron 17R 7720 SE laptops (I have three) hadn't been used for a while so I plugged in a charger to charge up the battery. The computer was turned off, not being used at the time. A whi...

www.dell.com

 

[maverick_u]

what Dell laptop is it?

41 (63) is an event recorded by windows after an unexpected restart. Its not a cause, its a reaction.



was laptop plugged in when you get warnings? any flashing led on battery?

Inspiron 17R 7720 "Your Battery is Temporarily Disabled", Battery LED Flashing Orange | DELL Technologies

One of my Inspiron 17R 7720 SE laptops (I have three) hadn't been used for a while so I plugged in a charger to charge up the battery. The computer was turned off, not being used at the time. A whi...

www.dell.com

Thanks for quick response.

Yes its Dell Inspiron 15 5577 laptop.

CPU- I5-7300HQ
Ram - 16GB (Dual channel 2400MHz.
500GB WD Blue SSD
1TB HDD
Graphics : GTX 1050

yes its plugged in while playing games and no flashing light on battery.
Please help me to get cause of this issue.