CRITICAL PROCESS DIED ! ntoskrnl.exe cause BSOD in windows 10 how to fix ?

danrak

Reputable
Feb 24, 2016
23
0
4,510
0
I got the BSOD in my windows 10 , it said CRITICAL PROCESS DIED

I've check my drivers in device manager , all the drivers and run sfc/ scannow everthing are just fine, no errors

In blue screen viewer it said that ntoskrnl.exe is the process that cause BSOD

How can I fix this problem ?
Thanks in advance :)

==================================================
Dump File : 043016-6093-01.dmp
Crash Time : 30/4/2016 10:20:43
Bug Check String : CRITICAL_PROCESS_DIED
Bug Check Code : 0x000000ef
Parameter 1 : ffffe000`898ad7c0
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+142760
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.10586.212 (th2_release_sec.160328-1908)
Processor : x64
Crash Address : ntoskrnl.exe+142760
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\043016-6093-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10586
Dump File Size : 269,196
Dump File Time : 30/4/2016 10:21:18
==================================================

 

Mark_1970

Reputable
Nov 14, 2015
1,391
3
5,960
308


post up the minidump file
 

danrak

Reputable
Feb 24, 2016
23
0
4,510
0


==================================================
Dump File : 043016-6093-01.dmp
Crash Time : 30/4/2016 10:20:43
Bug Check String : CRITICAL_PROCESS_DIED
Bug Check Code : 0x000000ef
Parameter 1 : ffffe000`898ad7c0
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+142760
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 10.0.10586.212 (th2_release_sec.160328-1908)
Processor : x64
Crash Address : ntoskrnl.exe+142760
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\043016-6093-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 10586
Dump File Size : 269,196
Dump File Time : 30/4/2016 10:21:18
==================================================



 
looks like a new bios update dated 4/6/2016

http://support.lenovo.com/us/en/products/Laptops-and-netbooks/IdeaPad-Y-Series-laptops/y700-15isk?tabName=Downloads&linkTrack=Mast:SubNav:Support:Drivers%20and%20Software|Drivers%20and%20Software&beta=false

looks like there are driver updates that are newer than what you currently have running on your system. You might just run the various installers for them.

-------------
your system bugchecked because some service running under a generic service name overwrote the stack.
svchost.exe
your system was up for 42 seconds so it will most likely be a service that is third party and automatically started up rather than delayed start.

I would type windows key+X run computer management, select services , sort the services by which ones are running and then by the automatic start.
I have 41 of them on my machine but only three that are 3rd party.

in your case I would be suspecting your cyberlink powerDVD15 or
DAEMON TOOLS ULTRA VIRTUAL USB BUS or maybe
Samsung\Samsung Magician
but I really don't know, these are just guesses because they are 3rd party addons

be sure to go to your vendor and check for BIOS updates and driver updates for your machine.
machine:
Vendor LENOVO
BIOS Version E5CN19WW
BIOS Release Date 12/08/2015
Product Lenovo ideapad 700-15ISK
Version SDK0K13455 WIN
Chassis Type Notebook
Processor Version Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
Processor Voltage 89h - 0.9V
External Clock 100MHz
Max Speed 3500MHz
Current Speed 2500MHz








 

danrak

Reputable
Feb 24, 2016
23
0
4,510
0


Can you tell me how to open this minidump file that I posted ?

 

Mark_1970

Reputable
Nov 14, 2015
1,391
3
5,960
308


With a program called Bluescreenview
 

ASK THE COMMUNITY

TRENDING THREADS