First, thanks for taking a moment for me here. Wife is really needing her desktop back and I'm all out of ideas.
AMD Ryzen 5 2400G on MSI B450-A PRO board
16Gb 2667mhz RAM
Samsung EVO 860 2.5" as boot drive
Ever since Windows rolled out the last update in December it won't boot. I rolled back the update successfully and delayed it so she could use it for a few weeks but it forced it back on at the start of the year.
Now I just get the BSOD Critical Process Died message. It won't allow me to uninstall either Windows quality or feature update because it says I have pending update actions and recommends I run 'Startup Repair' which just says it "Couldn't repair your PC". It won't allow me to reset the PC while keeping my files, and I don't have a disc image to restore from that.
Tried accessing system restore through CMD because the regular route said I needed to enable system protection on the drive.
I input " rstrui.exe /offline:C:\windows=active " and it said it was ready to restore but when it finished I got this error message:
Details:
System Restore failed while restoring the registry from the restore point. An unspecified error occurred during System Restore. (0x80070002)
Any advice anyone has would be most appreciated.
Thanks guys!
AMD Ryzen 5 2400G on MSI B450-A PRO board
16Gb 2667mhz RAM
Samsung EVO 860 2.5" as boot drive
Ever since Windows rolled out the last update in December it won't boot. I rolled back the update successfully and delayed it so she could use it for a few weeks but it forced it back on at the start of the year.
Now I just get the BSOD Critical Process Died message. It won't allow me to uninstall either Windows quality or feature update because it says I have pending update actions and recommends I run 'Startup Repair' which just says it "Couldn't repair your PC". It won't allow me to reset the PC while keeping my files, and I don't have a disc image to restore from that.
Tried accessing system restore through CMD because the regular route said I needed to enable system protection on the drive.
I input " rstrui.exe /offline:C:\windows=active " and it said it was ready to restore but when it finished I got this error message:
Details:
System Restore failed while restoring the registry from the restore point. An unspecified error occurred during System Restore. (0x80070002)
Any advice anyone has would be most appreciated.
Thanks guys!