Happened around the 13th of May. Suddenly my copy and paste shortcuts stopped working and it was right around the time I got a Windows update.. Took laptop back to Staples, $300 later, cleared a few viruses but the keys still don't work. They do work on an external wireless keyboard however. I've tried quite a few things and the techs there didn't know what was wrong either and ruled out a hardware issue since both Ctrl keys stopped working at the same time. Suggestions?
Thanks!
Thanks!